How to refund credit card payment for fake anti-virus software

This is straightforward information for computer users who have fall a victim to rogue programs. Understand how the fraudulent payment works and learn how to take actions to refund your money.

Fake anti-virus, also known as rogue security programs, is probably the primary ways for online criminals to make money from Internet users. Fake security applications have been exploited to steal money from unsuspecting computer users making them pay as much as hundred U.S. dollars for a counterfeit software. As a result, this fraud operation has grown into the most profitable fraudulent operations online.

Cyber criminals targets online buyers simply because they are after the fast and obscured Internet payment scheme. All computer users who have fallen victims into these fake anti-virus software activities paid using credit cards and other online payment service providers.

There is no guarantee that you may get a refund for acquiring a fake anti-virus product but applying for a dispute give you a chance to get your money back.

Here are some useful information to refund your payment.

Contact the vendor and file a refund regarding the fake program.

Most the time, there is little way that you can communicate with fake software vendor. Filing this complaint and getting no reply only proves that the company’s operation is fraudulent. You may sight this situation when filing rebut to your bank or credit card company. Moreover, trying to dispute directly to fake software vendor is not hopeless. Some “less evil” rogue developers are willing to give back your money when discovered that their program is useless. Remember that for this operation to materialized, criminals have to use legitimate credit card payment processors to complete the transaction. These legitimate payment processors (payment gateway) are required to provide several ways of consumer protection against scam operation and fraudulent transactions. To give you an insight of online payment processing scheme using credit card, here is a simple graphical representation:

Contact your issuing credit card company and report the problem.

It is important that you take this step as soon as possible. Once the malware authors have collected payment from your bank or credit card company, there is a little chance that you may get money back.

In a typical credit card policy, the bank must receive your complaint at least sixty days from the date of purchase. Within thirty days period, your credit card company should acknowledge the dispute through next billing cycle of your “statement of account.”

When filing for rebut, you must identify details of the fraudulent transaction and submit the following information:

  • Full name
  • Credit card type
  • Credit card account number
  • Vendor (as appeared in your statement)
  • Name of the fake software
  • Date and time of purchase
  • Amount charged

Other information you may recall like online payment transaction web page and other essential data may help your bank verify the dispute promptly.

Alternative Removal Method for How to refund credit card payment for fake anti-virus software

Option 1 : Use Windows System Restore to return Windows to previous state

If How to refund credit card payment for fake anti-virus software enters the computer, there is a big chance that Windows files, registry entries and other essential components are also infected. System Restore can reinstate clean system files by restoring the configuration to an earlier date. The method also replaces compromised files with a clean version. If you have a saved restore point before How to refund credit card payment for fake anti-virus software infiltrates the PC, we highly encourage you to execute this procedure if none of the above works. You may proceed with Windows System Restore, click here to see the full procedure.