153 Responses for "Antivirus 2009"

1. webmaster June 26th, 2008 at 2:35 pm 1

   1. Download Malwarebytes’ Anti-Malware (mbam-setup.exe) and save it on your Desktop.
   2. After downloading, double-click on mbam-setup.exe to install the application.
   3. Follow the prompts and install as “default” only
   4. Before the installation completes, check on the following prompts:
   - Update Malwarebytes’ Anti-Malware
   - Launch Malwarebytes’ Anti-Malware
   5. Click “Finish.” Program will run automatically and you will be prompt to update the program before doing a scan. Please update.
   6. Scan your computer thoroughly.
   7. When scanning is finished click on the “Show Results”
   8. Make sure that all detected threats are marked, click on Remove Selected.
   9. Restart your computer.

2. Chris June 29th, 2008 at 9:39 pm 2

   Webmaster- Thank you so much for the Anti-Malware! I was trying all day today to get rid of it and this worked like a charm. Best of all it was free! I was getting so frustrated too. I accidentally downloaded it and it made my computer all wacky. Thank you very much for the help.

3. Wilson July 5th, 2008 at 2:23 am 3

   That’s great. That problem bothered me for a few days. Thank you so much.

4. paula July 5th, 2008 at 1:01 pm 4

   i just wanted to add a new way to get rid of the antivirus 2009
   you can delete the file containing the program, but first, enter the task manager, selest the processes tab and end the process of the antivirus 2009, you can easely find it, as it ends with 2009. when you select it, click end process. then, just delete the file in programs files and here you go, no more annoying alerts. i am giving you this alternative because the download of the uninstall program didn’t workout for me, just to help those who got the same problem that i had

5. Catherine Long July 8th, 2008 at 12:36 am 5

   I researched thoroughly the best anti-spyware and downloaded and purchased it. Nothing took out the Antivirus 2009. I tried Paula’s suggestion and it was gone. Thanks so much for the idea of stopping the program and removing it.

6. joe July 8th, 2008 at 1:13 am 6

   i did a system restore went back a couple days it was gone

7. Jim July 8th, 2008 at 7:49 am 7

   When I got this virus Windows xP would not let me do a system restore ..

   It kept saying ” Cannot perform system restore from this date chose another date”

   id did thid but it would not restore from any date..

8. mil July 9th, 2008 at 12:13 am 8

   Yea, Paula — you just saved me $140 with Geek Squad to remove this thing!

9. Brandi July 10th, 2008 at 10:20 pm 9

   Thank you Paula. Your suggestion worked perfectly and took less than a minute. You saved me hours of scanning with programs I suspect would have done nothing. THANKS AGAIN!!!!

10. Alan July 11th, 2008 at 11:21 am 10

    I wonder how Paula succeded this way. Directory and program are protected from deletion?

11. Joe July 12th, 2008 at 12:56 am 11

    I did a system restore and poof if was gone.

12. dee walsh July 13th, 2008 at 9:48 am 12

    i did system restore and havent had any problems but dos this mean its gone for sure?

13. Heather July 14th, 2008 at 6:34 pm 13

    Anyone got phone number, address or any contact info for Anti Virus 2009? I have authorized payment and need to cancel, having found it is fake. Thanks!!

14. Racki July 15th, 2008 at 10:37 am 14

    they caught me hook line and sinker now I need to try to get back my money

15. bikrom July 18th, 2008 at 6:25 pm 15

    system restore and simple deletion can never completely remove this malware. because

    1. it never comes alone. after infection, it soon downloads a bundle of trojans among other things.

    2. it changes registry.

    however it can be removed manually by cleaning all the infected files, killing the related processes and making the necessary changes in registry. instructions for manual removal are also available on the net, just google it.

16. Rose Elle July 19th, 2008 at 4:08 am 16

    Paula’s idea was a charm. I did exactly what she said, then did a system restore for good measure and antivrus 2009 was completely gone upon restart.
    THANK YOU!

17. jerichogio July 19th, 2008 at 5:59 am 17

    how clever ^_^ paula’s suggestion worked. its just the way that you can’t delete such program when it is still running ^_^

18. john July 19th, 2008 at 3:53 pm 18

    As long as you stop the process from within task manager you can delete the main .exe file. Note that you also have to remove the registry entry that runs it at startup otherwise you will get error messages saying it cannot be found when you restart. It’s in HKCU/Software/Microsoft/Windows/CurrentVersion/Run. Just delete the key that mentions Antivirus 2009. There are also a couple of infected dlls - it’s safe to delete winsrc.dll, but DO NOT delete wininet.dll, let your antivirus diinfect it.

19. mahmut July 20th, 2008 at 11:47 am 19

    grea!!!thank u so much paula it really works .? did what she says and it was totally gone :)))))

20. Stacey July 21st, 2008 at 6:30 pm 20

    Big mistake…. They charged me 109.00 and I have been emailing them none stop for a refund….. I had a heck of a time getting ride of the program off my computer…….. It was my sons computer….I am not getting any responses from their support team…. (imagine that) Does anyone have the phone #?

21. tz July 22nd, 2008 at 3:36 am 21

    There Phone number is 1-800-467-1077

22. Glenn July 22nd, 2008 at 6:46 am 22

    The program worked perfectly, thank you so much!

    Winnie, if you did not download the progam and are not seeing the symptoms described, then you are fine.

23. Deb Hanrahan July 22nd, 2008 at 11:08 pm 23

    PAULA, you are an angel, thank you sooooooo much. That was amazing, cheers
    Warm regards
    Debs xxxxxx

24. Joshua Leyba July 23rd, 2008 at 1:15 am 24

    1-800-467-1077 THIS IS THE NUMBER TO CALL TO GET YOUR MONEY BACK. AFTER THE THIRD TIME I CALLED WITH MY ORDER NUMBER ON HAND I GOT A CANCELATION AND CONFERMATION NUMBER. THEY TOLD ME IT WILL TAKE 7-10 DAYS BEFORE MY ACCOUNT WILL BE CREDITED. DONT GIVE UP GET YOUR MONEY BACK!

25. Tracey July 24th, 2008 at 1:02 pm 25

    Also, the direct line to a REAL Customer Service Rep is 1-866-905-5126. This is an internet service representative. Press 3 to cancel your subscription and a real rep will come on the phone. I hope this helps out.

26. bill boyd July 25th, 2008 at 4:43 pm 26

    Paula.you’re a star!

27. David July 26th, 2008 at 4:43 am 27

    thanks man,i finally killed that thing.it was driving me crazy.

28. linda July 27th, 2008 at 1:53 am 28

    thanks paula i done what u said it removed the antivirus 2009

29. Hamza July 29th, 2008 at 12:55 pm 29

    Thanks you guys…this antivirus was bein a real nuisance..i jus installed the malware and rebooted..everything is back to normal..paulas comments are very useful too.

30. jamille inosanto July 30th, 2008 at 3:33 pm 30

    tnx, paula! sooo…much..
    i was so worried when i searched for this thing and a lot says its a fake one…
    tnx to you that i got rid of it already…(”,)

31. razaac July 30th, 2008 at 11:14 pm 31

    hmm…i can’t find this thing in program files, and it isn’t in my task manager either, yet i still get bothered by it a lot.
    Any suggestions?

32. kbeers July 31st, 2008 at 1:30 am 32

    great software. had antivirus 2009 and was frustrated for 2 long evenings of trying to get rid of it. used your free software and it was gone…like magic.
    Thank you so much

33. Frank je weet wel July 31st, 2008 at 1:31 am 33

    This software program is the best. I told you it is the best and it is free.

34. Gerry August 1st, 2008 at 5:46 am 34

    I was about to go to A computer tech , to get rid of it . But thinks to Malware it,s gone .

35. raship August 1st, 2008 at 7:59 am 35

    hey,
    i have strange situation… i am still getting notice and popup from antivirus 2009 and some time wista or vista antivirus2008 also pop up messeges come for dating and win money from frmsg.com

    i have installed AVG free 8
    Spybot Search and Destroy
    Lavasoft adaware
    Windows Defender
    And High level windows firewall

    i know this are virus popups so after having it very first time i scanned my computer from all above listed and they found various trojans and malvare. they removed all. but still i am getting those popups.

    i checked processes and none of the processes says antivirus2009
    i have checked every files and dll files, neither exists or infected, but still i receive notifications…
    Please Paula or anyone with his expertise.. help!!!

    p.s.
    i yet not have installed virus for sure.. just receiving unwanted popups….

36. lie August 1st, 2008 at 2:42 pm 36

    Thank you paula!!!!!!!

37. karen August 1st, 2008 at 8:51 pm 37

    I don’t meant to sound “dumb” but how do you enter the task master?

38. LE August 2nd, 2008 at 7:59 pm 38

    karen I did not know how to do that either until somebody told me. You just hold down Alt and then with the other hand press Ctrl and Delete at the same time. Then a window will come up with a list of things and Task Manager is on it. I did successfully stop antivirus 2009 from running and then I deleted it from programs but even now every time I boot up it has come back and I have to go to Task Manager to stop it from running again. But it no longer shows up in my all programs list or even in a search on my computer. So my problem is not yet solved. It is still somewhere in my computer. Somebody HELP!

39. LE August 2nd, 2008 at 10:39 pm 39

    YES! I finally got brave and followed the webmasters instructions and installed Malwarebytes’ Anti-Malware . I did what it said and rebooted and I think the antivirus2009 is finally gone! Thank you webmaster! You saved my sanity! And it was free!

40. David August 3rd, 2008 at 9:38 am 40

    To Enter the task manager hit ctrl+alt+delete at the same time and BAM you have the task manager up.

41. Caroline August 3rd, 2008 at 8:38 pm 41

    Thanks Paula! That worked like a charm!

42. Swati August 4th, 2008 at 8:02 am 42

    thnx paula… ur suggestion really works…
    :-)

43. Mary August 4th, 2008 at 5:01 pm 43

    i also follwed the webmaster instructions and was 100 % successful, no more pop-ups , no anything!! Thank you so much!!!!

44. johnny elliott August 4th, 2008 at 6:38 pm 44

    i what a refund i download your deal on my computer and now it did not help me get rid of the virus im asking for a refund of 79.95 back and stop taking 9.95 out

45. Alex W August 6th, 2008 at 2:08 am 45

    reality check people: The kind folks behind this malicious, bogus ’software’ are not interested in getting you your money back. They are clever snake-oil salesmen foisting this crap on you, and you fell for it. Let me guess, Antivirus 2009 detected 37 viruses or trojan horses on your computer, didn’t it? ‘Google Tips’ recommended you register the product when you went to google, didn’t it? It looks legit for about 30 seconds, then you realize it’s a well executed sham. Don’t waste your time on the phone. Dispute the charges with your credit card company. They should be on your side. Don’t you dare let them keep your money. I hope the people behind this filth end up in prison. Good luck.

46. Audra August 6th, 2008 at 7:16 pm 46

    Thank you Paula! You just saved my mom a ton of money trying to rid her machine of this garbage. Money that she can use towards a mac. hehehe

47. nick August 6th, 2008 at 7:21 pm 47

    I did everything paula said and pop ups still come up saying a i have a secuirity problem. I also have antivirus 2008 xp is that bad? antivirus 2009’s icon is still on my desktop and listed in all programs and when i uninstall it doesnt work. antivirus 2008 xp pops up and wants me to activate antivirus 2008 for money which i’m not doing. Im thinking of ending the process for av2008xp but I’m afraid if that is really and anti virus thing that it would make me very vulnerable. What do i do?! someone help

48. DAN August 6th, 2008 at 7:57 pm 48

    Dispute the charge with your credit card company. I did and the amount was credited to my credit card. I also placed a “freeze” on my credit reports.

49. vietscape August 6th, 2008 at 10:14 pm 49

    I got XP Antivirus 2008 and others, they wacked out my computer…did not let me do system restore, hide my C:// drive, penal control and Task manager. i just download Malwarebytes Anti-Malware and run…it works out really good. You need to turn off system restore then scan couple time until your systen clean then turn back on.

50. Rebekah August 7th, 2008 at 7:17 pm 50

    I called the 800-467-1077 and demanded that they issue me a refund. It took them awhile to “process”, but they stated that I would receive it within 2 weeks. They kept telling me that the amount charged would be refunded, until I demanded to know the actual number. It was NOT the same as what was charged, so I told them how much to refund my credit card. Also, I contacted my credit card company and they recommended canceling the card to prevent any future charges. Now to see if I actually get my money back!

51. drdoug99 August 8th, 2008 at 4:17 pm 51

    Why would anyone be asking for a CD key for this program, it’s a fake program people!

    Don’t trust ANYTHING that just pops up on your computer like that. There are a few well know antivirus companies like Norton, TrendMicro, AVG, etc that you can buy in the store that are legitimate.

    Don’t trust anything basically on the internet that wants to install itself on your computer, unless you are doing Windows Updates or something.

    One of the ways this Antivirus XP, ANtivirus 2009, etc, installs itself is through fake video codec downloads, and i just read that there has been fake Adobe flash player updates that are infected to download this malware onto your PC. Also there is a couple new emails going around about fake IE7 downloads, and MSN fake news articles, which install trojans like this.

    So you can never been too careful, it sucks but that’s how it is.

52. catherine August 9th, 2008 at 12:36 am 52

    I am going to spend my sat night fixing at least 3 pc’s that affected with this rubbish. Thank god somebody has come up with a fix. I did approx 3 system restores and finally got rid of it but will use this programme as well. Wish me luck!

53. wacs August 9th, 2008 at 6:34 am 53

    I got *brave* as well, downloaded the (free) malwarebytes antimalware program and proceeded.
    I did quick scan, then a full scan to double-check. BINGO.
    And Pff… antivirus seems to have gone, what a pest and how ugly and disgusting people are creating such DECEPT?VE trash.
    Thank you Malwarebytes, for the software, easier than a manual action, besides I could not locate the antivirus in my task manager, but could have *overlooked* it. Now I think/pray it has gone

54. CTL August 9th, 2008 at 5:17 pm 54

    Thanks Paula your Idea worked Great.. To all the people that have questions about this virus READ PAULA’s POSTING……It’s Works and it’s easy… Blessings

55. ThomasFoley August 9th, 2008 at 6:24 pm 55

    I tried Paulas way, and I when I try to delete the AV2009 folder, I get access is denied.

56. Robin August 10th, 2008 at 12:35 pm 56

    So, one of my kids downloaded this “wonderful” program. It seems to have taken over my computer. It won’t let me open hardley any web pages. I can’t download anything, including the free mala ware to get rid of it. Can’t even send email. Any ideas?

57. Danny August 10th, 2008 at 10:08 pm 57

    I woke up one morning to find that I may have to reformat my computer because I was unable to surf the web. Thank God there was Malwarebytes, it took care of everything!

58. Lori August 10th, 2008 at 11:19 pm 58

    I’ve used Malwarebytes’ Anti-Malware and successfully removed Antivirus 2009 but it also removed my Start Menu from Windows XP. Does anyone know how I get this back safely? I don’t have the installation disks for Windows XP.

59. Andrew Robinson August 11th, 2008 at 1:28 am 59

    One issue I’ve encountered while dealing with a clients computer is that it actively updates when connected to the internet and learns from what other users do. One particular instance locked Administrator out of Cmd prompt and taskmgr, I was able to unlock them through manually editting the registry, then went and manually deleted the software.

60. ryan August 13th, 2008 at 1:34 pm 60

    i did a system restore and it came back. im trying to do what paula said but i cant see any antivirus 2009 in my processes tab?

61. bill August 13th, 2008 at 2:22 pm 61

    You dont have to do what paula did, why dont you just download the malwarebytes, its at the top. And follow the instructions.

62. Ryan August 13th, 2008 at 3:10 pm 62

    Does anyone else have AV2009 blocking IE? It only block certain websites at certain times, as I’m on here now. I deleted most of AV from the Program Files so that it doesn’t pester me to buy it anymore, but sometimes I still can’t get online. Any suggestions there?

63. shane August 13th, 2008 at 5:23 pm 63

    Can you tell me how to change yhe date on system restore fo windows vista? I tried changing the date but did not work.Do you just put in the date or do you have to add a file name?

64. Bob August 14th, 2008 at 6:40 am 64

    I tried Paula’s way, but do I need to restart my computer afterwards to get it to work? i’m still getting the blocked crap when I open up internet explorer.

65. Julia August 14th, 2008 at 11:37 am 65

    Hello Paula
    I am from Switzerland - I had also the AV2009 on my computer. Thank you so much, I tried your way to remove it and now I am so happy, no AV2009 more on my PC. Thanks Julia

66. maureen August 14th, 2008 at 3:47 pm 66

    I cant do a system restore either, trying to get rid of this av2009. Also downloaded tweakram as part of the bundle and cant remove this either from the ad/remove. Any suggestions?

67. Jay August 15th, 2008 at 8:22 pm 67

    Thanks Joshua for the phone number. I got my money back from these slime buckets. Next time I will just go to the system recovery.

68. rony August 16th, 2008 at 2:09 am 68

    can some1 tell how can i get the registration key of antivirus 2209?

69. Louis August 16th, 2008 at 6:38 am 69

    Unfortunately Paula’s comment althoug a temporary fix doesn’t get rid of the Trojan horse embedded deep in you rprogram files. You need to do a full scan with one of the programd suggested above to get rid of it completely. I did a scan with Spyhunter and it picked it up. I am a cheapscate so i got the free version which won’t remove it, just tells you where the infections are. So I manually removed all of the files that Spyhunter was so kind to tell me.

    Hope you all know that a Trojan Horse is something that people put on your compter to gain access to passwords and such.

70. Louis August 16th, 2008 at 6:39 am 70

    rony there is no antivirus 2009 it is a fake program. You have been hacked.

71. Kacey August 16th, 2008 at 4:13 pm 71

    Friends laptop had this piece of crap in it nothing would get rid of it. She found a program that said it would get rid of it but then found you had to pay for it also (another scam) so I suggested trying a program called SuperAntiSpyware which is ”free” and it worked.
    I had used this free program on another computer that was full of trojans and virus’s and it got rid of them all.
    So now when I set up a computer I download and install the SuperAntiSpyware free program which also can be updated.

72. Audrey August 16th, 2008 at 10:43 pm 72

    Thank you sooooo much webmaster!!! I downloaded the Malwarebytes.exe and it took care of all the infected files, reg keys, and reg values. I had tried Paula’s way, and it didn’t work for me, so I was glad when this did. Thanks again!

73. aNa August 18th, 2008 at 10:20 am 73

    Thank You ever so much Paula. system back as it was. the AV09 is really a scam!
    The Task manager works find., CTRL+Alt+Del
    Although, my delete key didnt work, i figure it out at the end. It was so simple to do. Thanks a million!

74. Mike August 19th, 2008 at 3:31 pm 74

    SuperAntiSpyware worked like a charm. I have yet to try Malwarebytes’ anti spyware.

    This is a nasty one to try to remove manually, so I would suggest using one of the above FREE programs to do the trick.

    Also, would the guy with bad engrish asking for a reg key for a completely fake program please /wrists.

    Thanks

75. Dave August 19th, 2008 at 4:53 pm 75

    Ok, so this is scam, remember that, you don’t want to register it or anything. I tried to shut it down via task manager, but it didnt show on the processes. My dad was able to find out some of the basic file names that av2009 installes itself in, so i did a windows search for: ieupdate.exe and av2009, several ieupdates popped up, my dad did a cross check on his comp to make sure that i wouldnt be deleting an essential program, and i deleted them (there were about 5 programs in all). I wouldn’t suggest doing it that way unless you know for a fact the you arnt deleting part of the operating system. This has worked for me so far. also, if you can’t surf the web because of this, if you use google as your homepage, av2009 basicly hijacks it, so id suggest making msn your homepage in the meantime, i was able to surf the web without all the pop up’s using msn instead of google, hope this long and badly worded post helps, gl

76. gary August 19th, 2008 at 5:28 pm 76

    I downloaded malwarebyte antivirus software and it worked fine and removed “antivirus 2009″ a fake. Do not waste time with a registration key as it is part of the fake antivirus 2009 virus. I will be surprised that anyone will get any money back from these people. Why would they return you money? They are criminals.
    If you paid by credit card, I called the cc company to challenge this charge and the credit card company, VISA, immediately refunded my $79.95 without questions. gt

77. Hash August 19th, 2008 at 5:31 pm 77

    Downloaded and ran the program. Worked like a charm. Thanks!

78. simple August 19th, 2008 at 6:11 pm 78

    im lucky i clicked no and it started fake cheqeing the PC i nearly clicked to download but i had an idea to click ignor but i would not go away so I taped an other website in and looked on google about antivirus2009

79. hotdamn August 19th, 2008 at 7:41 pm 79

    malwarebytes got rid of virus 2009, free and easy.

80. Mads August 20th, 2008 at 10:53 am 80

    OMG!! :D this is the happiest day of my life. lol i was stressing so much about this virus thing and its heaps and heaps of pop ups but now im pretty sure its cured! YAY!! Thanks everyone!

81. HOWDY DOODY August 20th, 2008 at 12:55 pm 81

    THANKS A BUNCH PAULA GREAT ADVICE

82. Rich August 21st, 2008 at 5:03 am 82

    The first step is done on a clean PC.
    Download AVG free. Next Install AVG free, and update it. Shutdown Windows. Hang the Hard drive in question as a slave, or use an external enclosure. Boot your PC, and scan the infected hard drive. Remove the files- done. Works perfectly every time.

83. Amir Chen August 21st, 2008 at 7:50 am 83

    on your own risk only!!!!
    if this problem happened before installing new programs try to reload last system restore that you have.
    If not try this solution:
    1. go to task manager, end the process av2009.exe
    2. search for file av2009*.* on all hd.
    3. dell every file that containing av2009
    4. go to registry export all of the registry to a file
    5. find av2009 dell every match in registry
    6. restart computer the computer
    Good Luck,
    Amir Chen

84. nelia August 21st, 2008 at 10:09 pm 84

    Hello guys..
    Today I finally found the solution to the virus… I fixed half of it yesterday but did not know what to do to get back my programs on start menu… After searching for a while. i fould something that TOTALLY cleared my PC in a matter of 15 min and i just had to run it.. I am OMG soooo HAPPY…. it was a pain in the ass and it was the worst virus I have dealt with… so here is the link if anyone is interested in trying.. http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    hope it fixed yours as fast as it fixed mine.. and do share with others..
    Cheers

85. Karthik August 22nd, 2008 at 4:09 am 85

    Hi, I had really bad times with this antivirus 2009 and i desperately wanted to get rid of it, i tried everythin i know but nothing turned out to be good

    thanks to you pal, I just followed your instructions and everything is just fine now. I really appreciate your help..-:)

86. Nooblet August 22nd, 2008 at 7:04 am 86

    If are havving trouble deleting the file folder of AV2009 you can just rename it, that seems to work

87. Nooblet August 22nd, 2008 at 7:06 am 87

    malwarebytes is awesome it removes it no problem

88. rendy August 22nd, 2008 at 6:01 pm 88

    i got the problem about my computer
    by use antivirus 2009,please help me for result my problem

89. Cheryl August 22nd, 2008 at 9:54 pm 89

    I spent $79.00 on this “product” is there any legal action I can take?

90. Partha August 22nd, 2008 at 10:41 pm 90

    my friend is also robbed of from Antivirus 2009 professional. He paid through credit card and result found to be a trap ofa fake company. Bank is asked to cancell the card. Menawhile, GBP105 is been transferred. . The company, billed for this, Jettis international is repeatly saying to be paid in week time. but not reliable. Any body can help saying what way he can get money back from this criminals? Let other know how they are operating and going scot free.
    how they can work like this?

91. Andy August 23rd, 2008 at 9:40 am 91

    The tool works like a charm!

92. Del August 23rd, 2008 at 9:19 pm 92

    It wasn’t in my processes, so i downloaded firefox instead of internet explorer, then did a complete clean with AVG antivirus, CCleaner and then downloaded malwarebytes and spybot search and destroy….nothing like an overkill!!!
    I have run the lot and cleaned extensively…I don’t really want to have to format my hard drive.

    Anyway, it looks like it’s gone. I tried system restore and it would not let me do it. I know that it’ll be hiding somewhere on my system though….any further ideas?

93. Del August 23rd, 2008 at 9:21 pm 93

    why do people keep asking for the key for antivirus 2009…..that is the problem!!!!

    I aint a pc whizz, but even i know that!!!

94. paul August 25th, 2008 at 8:45 pm 94

    malware did the trick. ive been trying to get this crap out of my computer for days now and it is finally gone. it should be illegal for people to make these adware and spyware things that infect peoples computers. i hope one day it is and those who do it go to prison where they can get married to big bubba!

95. MJ August 26th, 2008 at 1:37 am 95

    I just called 1-886-905-5126 with my card number and they cancelled the purchase and gave me a confirmatin number. 7-10 days the charge of $109.45 will be refunded to my card. Thanks everyone for the phone numbrer.

96. Tim August 26th, 2008 at 6:13 am 96

    I am a computer tech and have removed this cr*p from at least 4 ppl’s comps this week, this trojan can be very sophisticated even blocking removal tools such as hijack this and syninternals autoruns from running. If you were duped into paying 100 dollars or whatever, CALL YOUR Credit card company and do a charge back on the transaction. They will give you your money back and the charge back penalizes the offenders credit card account, if they get enough charge backs the credit card processing will cancel their processing account. I have been in industry for 10+ years, trust me on this. THanks…-Tim

97. Jeroen August 26th, 2008 at 4:48 pm 97

    oh come on i wasted $208 dollars just for the 2 laptops which my son wanted one so thats it by the way thanks webmaster and paula i owe u alot, i just removed “The Fake AntiVirus 2009″ thx very much!!!!

98. Jamie August 26th, 2008 at 5:49 pm 98

    the phone number to contact the antivirus 2009 if you purchased it is 866-905-5125

99. John Patrick August 26th, 2008 at 11:15 pm 99

    Hope this info works - thanks

100. micko August 28th, 2008 at 2:21 pm 100

     Thanks for the anti-malware, best I’ve had and free,
     got rid first time. THANKS AGAIN micko

101. Lawrence Rasero August 28th, 2008 at 3:09 pm 101

     I have not purchased this program but I can’t block their pop-up ad. It keeps popping up several times each day. I used Internet Explorer tools and set to block all pop-ups but I still keep getting the ad.
     Any way to block this?

102. Michelle Tan August 28th, 2008 at 5:02 pm 102

     Can i know whether anyone do get their refund. I manage to call the number 1.8004671077 and i spoke to a lady called judy. She said she will refund me in 7 days time. Do i have to wait or is it better to call this no 866-905-5125 instead?

103. Daniel August 28th, 2008 at 7:03 pm 103

     To Lawrence Rasero

     I too could not get rid of the pop-up so I bought the program - a bad desicion.

     Try their support at support@billingware.net.
     Or telephone (USA) - +1.8004671077.

104. Ted August 30th, 2008 at 3:23 am 104

     I have not downloaded “antivirus 2009″, however, I still get the “popups”. I want these to stop.
     I tried calling the billing number but just got the run around.
     Any suggestions to stop the popups?

105. Daniel August 30th, 2008 at 2:42 pm 105

     To Ted

     Try using System Restore to restore your computer to a point before the pop=up arrived.

106. Kathy August 31st, 2008 at 12:33 am 106

     I agree with you Ted…I have NOT downloaded “antivirus 2009″ but I still get the popups…..hope we get a suggestion as to HOW to stop them…..

107. mike johnson August 31st, 2008 at 2:13 am 107

     i go to task manager and and it says it is running and and you right click on it and it goes to a window where you can go to the process and it says i.explore .exe should I delete or leave it alone

108. Liza August 31st, 2008 at 3:55 pm 108

     Those of you who got taken in start threatening lawsuits and you’ll get your money back (I had to do this with AVG and it worked) for those of you who didn’t but still have problems, I used StopZilla and it worked. It costs 40.00 to get their program (You get a 20.00 rebate coupon to mail in though so it will actually only cost 20.00). Other than that, if you are not comfortable with deleting stuff from your computer I suggest you take it to your local computer doc (not geek squad, they cost the earth) and have it removed professionally. The cost varies, but it is worth it to get your computer cleaned up and functional again.

109. Samuel September 1st, 2008 at 1:02 am 109

     I once downloaded it when I was browsingon the internet. At first I never realized that this software was a malware itself but when my computer was acting strange and my other virus softwares werent working, I thought I didn’t had any choice. This is the first time I fell for this fraud and never had I heard of a software program that makes false threats. My security center told me that my virus protection no longer worked and that I need to download an improved version. Afraid that my computer was going to crash I’ve purchased it for $49.95 and suddenly my computer was working. But the registration code wasn’t put in and I was afraid that at first I did something wrong. Then I got an e-mail tellin me I gotta pay more money for this to put the registration code in. But I didn’t do it and I’ve decided to research this “antivirus 2009″ software to only found that its a malware and there are people who even uses it to gain people’s credit card information. Luckily I’ve managed to go to the bank to get my money and whateer deductions they charged on my card back and changed my credit card number to a different one and found a video on youtube to remove the antivirus 2009 software off my computer. My other antivirus softwares suddenly worked properly and brought updates to them to the fullest extent. After scanning my entire computer the softwares managed to remove whts left of that threat and since then I’ve learned to take better care of my computer as well as keeping an eye on any malware threats and what other fraud softwares are going on. Remember people, there are people who can hack into your computer and all it takes is any internet connection and a poor security prtection on your computer. So I’m glad that mess was overwith and I hope none of you make the same mistake like I did.

110. JayCee September 1st, 2008 at 9:35 pm 110

     I used 2 free spyware progams first, SpyBot Search & Destroy and Spyware Dr which both identified the 2009 threat. THEN after containing them with these free downloads I could not delete the antivirus2009 without some kind of purchase. Always a SKEPTIC, I researched and found this POST. You were all helpful. I could not find the 2009 file running in my task manager so I went right to the Malwarebytes Anti-Malware site download.com/Malwarebytes-Anti Malware/3000-8022_4-10804572.htm
     and downloaded and used it. Even though smart people use their talent for EVIL, there are more good things about the web than bad…THANKS A BUNCH!!!

111. Brian September 1st, 2008 at 11:05 pm 111

     I am also plagued by AV2009 pop-ups every few minutes on the internet. Be warned that when you try to cancel the pop-up, the site rapidly downloads a trojan virus (Trojan -Downloader.Win32.Fraudload) in about 10 seconds. I only realised this when I upgraded my antivirus software to high alert and found multiple copies of the above virus. The only way to stop this is to close Explorer immediately the AV2009 starts its false scan. If I am too slow in exiting, my enhanced antivirus software now springs into action and deletes the virus. But this is very disruptive every 10 minutes or so ! The pop-up blocker does not stop this very persistent intrusion — ANY SUGGESTIONS that are not too complicated to impliment ??

112. GaZzI September 2nd, 2008 at 5:05 pm 112

     Brian~ Download malwarebytes anti malware and yer cpu will b up and runnin again as normal in no time! trust me mate.

113. Ian September 2nd, 2008 at 8:52 pm 113

     My home laptop running XP gets hit with the AntiVirus web page every time I go to Google. I have searched all over for 2009 removal instructions, and all the manual methods say to look for certain executables running, and certain dll’s and registry entries. I can not find any of these on my system.
     I thought it may be a new variant, so I went to EVERY executable in Task Manager, and searched for that file on my disk. Every executable had a last-update time of years ago.
     It seems I have a new variant of this. I have not installed the software because I recognized it as malware, but it still pings me every time I go to Google.

     Has anyone had this issue, and if so, have they had any success removing it. I can’t use the “Paula” method because there is no executable running 2009. I did have a similar issue on my work computer of the 2008 variant, and it was easy to remove.

     I don’t ever download anything off the internet. I do a lot of browsing and shopping from trusted sites, but never any downloads and never any porn or games. This thing seems to be able to load itself without an install dialog, making it very scary indeed.

     I’ve worked on computers 22 years, and I know what not to do on the internet.

     Any ideas? Any way this can run without an executable?

     Thanks

114. Dana September 3rd, 2008 at 2:50 am 114

     THANK YOU FOR HELPING GET RID OF THIS MESS!!!!!!

115. daniel; September 3rd, 2008 at 8:34 am 115

     i dont think the product is good enough why dont you put much updates mto it

116. Ted September 4th, 2008 at 4:17 pm 116

     Google this; WINDOWS DEFENDER.
     Install it.

117. Ted September 4th, 2008 at 4:18 pm 117

     WINDOWS DEFENDER will STOP THE POP-UPS.

     It is the pop-ups that start the UNINTENTIONAL DOWNLOAD.

118. Angelique September 4th, 2008 at 5:46 pm 118

     ok I was at a customer site and she had this onher machine. We removed it. Heres the problem she uses google maps and now she is having a problem with it. When she loads the page it only shows a tiny bit of the map at top of screen

     PLease tell me how to fix this

119. Brian September 5th, 2008 at 11:13 am 119

     MANY THANKS GAZZI for your excallent suggestion. I loaded the free Malwarebytes and it found and deleted 3 more trojans that my own F-secure antivirus software had missed despite several full scans.
     Now the persistent false windows pop-ups for AV2009 have ceased. The only problem was that the Malwarebytes scan took out both my home and workemail access (passwords no longer worked) ! Finally resolved this problem by installing Firefox and using it rather than Google to access my email. At least I am now at last free of those frustrating AV2009
     pop-ups, and hopefully the associated trojans.

     It seems from my experience and some recent comments on this blog site that either the AV trojans or the removal process can slightly damage Windows Explorer or Google software, but I am not a computer expert.

120. michelle September 6th, 2008 at 11:22 am 120

     My task manager has been disabled by the administrator (which is me) so i cant do it that way. I cant download Malwarebytes’ Anti-Malware because it wont let me download it to my desktop. all my program files are gone. what do i do now. this suck i want my desk top back. I have scanned with Mc Afee and the superantispyware and they say there is nothing left on my computer….

     please help

121. Christian September 6th, 2008 at 10:41 pm 121

     i just got this very potent malware.as someone stated above,this one learns what others do to kill it.it has pretty much rendered 90% of my windows disfunctional.i cannot open task manager as it says the administrator has denied access,it renders drive c and d invisible in my computer and has wiped out my start menu.when i had contracted it i cut internet connection and used the power button to restart my computer.it opens endlessly with the a number of different windows making it almost impossible to open any icons on desktop.luckily for me i had already installed NOD and malwarebytes software and was able to run them.it is working at this very moment and i will do a followup posting as to what the results are.i am not surprised that the more recent posts have contracted the more potent version of this as i have.thank god i found this posting and have another uninfected computer to use in the meantime.

122. Justin September 7th, 2008 at 6:36 pm 122

     i paid 80 bucks for this crap and its not workin. i want some satisfaction. it said for 3 years and it didnt even last a week. its saying cannot find this file. give me some help please.

123. Rick September 7th, 2008 at 11:53 pm 123

     Got them into $50 for the pro version.. Thanks to Tracey for the 866-905-5126#. Got “Musa” at Royal Billing. He wanted my credit card to locate the order, I refused. He finally got to it through my email address, issued a cancel # and promises 7-10 days. I’m not optimistic. I pressed for company ID and he says its made by computer blocker pro.com(??). I’ll write back if I get my money back. Good luck to all.

124. Dick September 8th, 2008 at 12:00 am 124

     Just called the 866-905-5126 number…they promise 7-10 days after some discussion. He wanted my credit card and I refused. They can find your order through your email address. Its a billing company in FL. Good luck to all.

125. teckwah September 8th, 2008 at 9:43 am 125

     Thanks to all who have posted their experiences. Your sharing boosted my confidence to tackle this task.
     Someone should inform Microsoft of the trade mark cloning infringement by these crooks.

     Like many who were stucked into downloading this malware, I tried Paula’s method first. It worked fine until reboot and the same problem recurred. I tried system restore and it was not able to restore to an earlier date. Evidently, the crooks had found a way to stay ahead. I finally downloaded Malwarebytes’ Anti-Malware (mbam-setup.exe) and presto! it got rid of 18 corrupted files. Thank you Webmaster for this Threat Center and the free software. Cheers! Teckwah
     =========

126. filoaman September 8th, 2008 at 11:56 am 126

     No answer yet what to do to avoid the pop-ups if you don’t have install the Antivirus 2009. My browser can no visit most websites and i get many pop-ups. Is there a solution ??? I’m 100% sure that i don’t have install the Antivirus 2009. I run more thah 10 softwares to “remove” this but there is no Antivirus 2009 in my system - just the pop-ups and the browser problems - Is there a way to fix ONLY this. I don’t want to run another software just to now that everything is OK - I need a solution!

127. nrok September 8th, 2008 at 3:50 pm 127

     hi everyone! i’m new here.
     i was wondering, about paula’s sugestion,
     how can i get into task manager if the av2009
     blocked it and also, i can’t get into programfiles
     because there is no c: or d: in my computer?
     also, i wanted to know what you pros think about
     spyware doctor?
     is it any good? can it help remove the av2009?

128. Claire September 9th, 2008 at 12:16 am 128

     Hey… I was wondering about the people who actually bought this program by accident. Once you gave them your credit info, did the pop ups stop, screwed-up google, etc. stop? I think I put in some incorrect information.. and I haven’t gotten an e-mail from them.. does this mean that it didn’t go through? Is there any way to know whether the charge went through before I get my credit card statement? Has anyone had any luck getting their money back?

129. Daniel September 9th, 2008 at 4:37 pm 129

     Reading all your messages it seems that Antivirus2009 uses manyl different companies to process credit cards. In my case it was Onebills who also trade under the name Billingware. The latter also serves as the email address of Antivirus2009 support. Very suspicious.

130. phyllis September 10th, 2008 at 3:49 pm 130

     Can I ask where you got the telephone number to call to cancel the order on my credit card. When I called the number (1-866-905-5126) they wanted the credit card number…..do you have to give them it to have it canceled…..I also called my credit card company and they said you have to wait till it post to dispute the charge, unbelievable. This makes me so mad…..
     Please can anyone help!

131. cool September 10th, 2008 at 10:48 pm 131

     the 3rd party billing company behind this scam is
     Jettis International,
     website > secure.jettisintl.com/support/info.html

     here is what you can do to get your money back
     1) File a wire fraud complaint at FTC website, just to have to leave a record there first in case you need in future.
     2) call their number at the site and demand a payback immediately and tell them you will not cancel your complaint if they do not refund
     3) talk to your credit card company to see if they have refund. Once they do, immediately close this account and ask the credit card company issue a new card with new account for you.

132. Elsa September 11th, 2008 at 5:41 pm 132

     Has anyone looked into filing a lawsuit against Antivirus 2009 to get our money back? Is it even possible?

133. Elsa September 12th, 2008 at 8:40 am 133

     GREAT NEWS EVERYONE!!! I was fully reimbursed for all the money I wasted on this scam. First I claimed it as a fraudulant charge at my bank, Chase Bank. But I also found the e-mail address from their supposed Costomer Care Center that I had saved in my inbox. I sent a threatening but polite reply mentioning lawyers. I’m not sure whether it was the bank or the e-mail that made the difference, but here’s the address: support@paymentbit.net
     Good Luck Everyone!

134. Antivirus 2009 is Virus September 13th, 2008 at 3:50 pm 134

     don’t download this it has virus and this is bullshit who ever made this antivirus is bullshit is full of virus wow.

135. frank moore September 15th, 2008 at 12:51 am 135

     had the same problem with this scam, and was lucky enough to have heard about a FREE DOWNLOAD of
     SUPERAntiSPYWare…it worked like a charm and finally found an honest free download system. within i hour it and other spyware, virus’, etc were detected and removed for good. thanks to ANTISpyWare. it works and its FREE

136. Jennifer September 15th, 2008 at 8:52 pm 136

     THANK YOU!!!! I too, have been trying to buy it online and at the stores. Thank you for making this information so easy to find!! I am forever grateful!!

137. Daisy September 17th, 2008 at 8:49 pm 137

     thank you webmaster!!! I did what you suggested and anitivirus 2009 is gone. :) best of all it’s free and I’m happy.

138. nanci September 18th, 2008 at 10:24 am 138

     i downloaded the malwarebytes but the computert wont let me use it- i put it on a zip from another pc- i get the desktop screen then nada. nothing will click & the task manager wont even come up. any suggestions? thanks

139. Barry September 18th, 2008 at 10:38 pm 139

     This really, truly worked for me. Thanks a million. God bless the person/company that decided to make this available to the public, you rock. We need more services like this. I truly am grateful.

140. TESSA September 21st, 2008 at 1:54 am 140

     I’m also very happy with what this company has given to the public. I was seriously starting to worry about what this virus was doing to my laptop! Just wondering though.. this deleted everything that the virus has done to my computer except that the virus had changed my desktop background.. and instead of removing the background this removal system has only changed it to a blank white.
     Not sure what to do know.
     If anyone could help it would be much appreciated
     Tessa
     tessa_fields@hotmail.com

141. nrok September 21st, 2008 at 5:56 pm 141

     thank you very much for suggesting malwarebytes
     works like a charm in exactly 12 minutes.
     all the rest didn’t help me at all.
     best to try webmaster’s solution 1st cause as i wrote
     in my last thread(wich no one replied), not everyone
     can get into the task manager while infected.

142. Sasha September 22nd, 2008 at 10:10 pm 142

     I got the window that said “Webscanner detected dangerous spyware on your system” and to install the antivirus 2009. I “x’ed” out the window. How would I know if I’m infected? And what should I do?

143. YHIZSRHAEL September 24th, 2008 at 8:13 pm 143

     IT’S FAKE
     IT’S A TROJAN.
     DO NOT INSTALL THAT

144. Dianna September 24th, 2008 at 10:48 pm 144

     I’m locked out of task manager too, I also can’t get into the registry. I have a spyware program, but it can’t get into the registry files either. I’m going to try the malware program. Has anybody else successfully gotten rid of this version?

145. Dave September 25th, 2008 at 2:50 pm 145

     Click Start/Run and enter REGEDIT
     Go to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System

     Look in the right pane for a value called DisableTaskMgr.

     If it exists, it should be set to 0 (zero).
     If not, double click it and set it to 0.

     If it doesn’t exist, right click in a blank area of the right pane and select New,
     DWord value.
     Name it DisableTaskMgr and leave it set at 0.

146. Grog September 26th, 2008 at 6:05 am 146

     I disabled System Restore out of habit, but then I’d recommend to

     Make sure you have/get a firewall

     Then get Avast antivirus to contain the malware

     Download Malwarebytes excellent software to detect all the trojans, malware and spawned files, and then *delete* them

     Download and install WinXP security upgrade 3

     then take the money you would have spent on bogus antivirus software and donate it to these programmers who saved our keisters for free.

147. Grog September 26th, 2008 at 6:14 am 147

     oh, and don’t listen to a single pop up. Don’t install. Dont’ agree to a registry change don’t agree to ANYTHING, no matter how desperate the messages get. You wouldn’t recommend for a kid to get into a car with strangers, would you? Deny, Deny, Refuse, Ignore, Close. All of your files are still there. You can access the C drive by going into My documents, putting the cursor on the location bar and typing in C: (took me an *hour* to figure that one out.)
     This virus exploits fear, and it knows what scares us.
     Don’t give it one single thing it wants.

148. Deb September 29th, 2008 at 3:29 pm 148

     Thank you, thank you, THANK YOU!!!! I’m finally free of Antivirus2009!!! Bless you!

149. ben September 30th, 2008 at 7:28 am 149

     Good god people stop asking for keys, IT IS A VIRUS< DO YOU WANT A KEY FOR A VIRUS. oh and to someone who posted way up there, we will thank paula if we want, Jerkoff

150. Ashish Kumar Singh October 3rd, 2008 at 5:40 am 150

     Hi , i would like to share for this annoying problem. my system was also affected with ths rouge virus Antivirus 2008, but soon i found a way to get rid of it. I tried a software called SmithFraudFix. If u run it it will clear it all.

151. bestija October 3rd, 2008 at 11:46 pm 151

     a fala kurcu vise da san se risija ovoga vise,svaka cast za ovi antivirus,cijelu noc sam se izjebo za ovo..napokon..thank you so much !!!!

152. iman October 4th, 2008 at 6:14 am 152

     how to seacrh tsk manager at my computer….i dont know..please help mee!!!!

153. Doug October 5th, 2008 at 2:54 am 153

     I am going to track the people down that made this Virus, and nobody will have any problems with them ever again. Don’t worry this is all over!!!!!!!!!!!!!!!!!!!!