Personal Security

Personal Security virus is a dangerous unwanted application that may attached itself to computers when visiting an infected web site. Personal Security will compromise computer as well as user’s confidential data. Just like the old variants Cyber Security, it propagates on computers quickly by means of Internet and Trojan. Probably, the most successful method that rogue developers apply to contaminate system is via browser hijacker that often redirect user to unsolicited website running fake online virus scanner. Mentioned web site constructively alarm users of possible infections through fake results. Next, it prompts to download and install Personal Security claiming that identified threats are able to remove with this step. Unknown to gullible user, this was just a trick to infest the system and later on leads to fraudulent online transactions when it pushes to buy the registered version of Personal Security.

Personal Security mutates rapidly jeopardizing computers with new and sophisticated method. The malware constantly seek for Trojans assistance to get deep into the system while bypassing anti-virus and firewall application. Then, it attacks Windows system files and registry to dominate the computer extensively.

To remove Personal Security virus and other security risks particularly rogue ones, it is not sensible to spend for the same product. You cannot accomplish treatment by purchasing the licensed version as malware recommended. Free and trusted security software from legitimate developer can do the job without spending a single penny.

Screen Shot Image:

Damage Level: Medium

Systems Affected: Windows 9x, 2000, XP, Vista, Windows 7

Personal Security Removal Procedures

Personal Security REMOVAL TOOL:
It is highly recommended to remove Personal Security using removal tool. Complexity in manual removal may lead to Windows malfunction when necessary files are mistakenly deleted. For an instance that the tool is ineffective, you may proceed with manual procedure carefully following provided step-by-step guide. To start using the recommended application, please click here.

MANUAL REMOVAL PROCEDURE:
1. Press Ctrl+Alt+Del on keyboard to stop process associated to “Personal Security”. When Windows Task Manager opens, go to Processes Tab and find and end the following process:
psecurity.exe, personalsecurity.exe

2. You need to update your installed antivirus application to have the latest database.

3. Thoroughly scan the system and any detected threats must be removed. If removal is prohibited, it is best to quarantine the infected item. Manually locating and deleting of malicious files should also be performed. Please see files below that are related to Personal Security Virus.

4. Registry entries created by Personal Security must also be remove from the Windows system. Please refer below for entries associated to the rogue program.
– For Windows 2000/XP: Go to Start > Run, type “regedit” on dialog box then press Enter on keyboard.
– For Windows Vista/7: Go to Start > Search Program and Files, type “regedit” and press Enter.

5. Exit registry editor.

6. Get rid of Personal Security start-up entry by going to Start > Run, type msconfig on the “Open” dialog box. A windows containing System Configuration Utility will be launched. Go to Startup tab and uncheck the following Start-up item(s):
psecurity.exe, personalsecurity.exe

7. Click Apply and restart Windows.

Technical Details and Additional Information:

Malicious Files Added by Personal Security
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\PSecurity.lnk
%UserProfile%\Desktop\Personal Security.lnk
c:\Program Files\PSecurity\psecurity.exe
C:\Program Files\PersonalSec\psecurity.exe
C:\program files\PersSecurity\psecurity.exe
C:\program files\PersSecurity\personalsecurity.exe
C:\program files\PersSecurity\system.dat
C:\Program Files\PersonSecurity\psecurity.exe
c:\Program Files\Common Files\PSecurityUninstall\Uninstall.lnk
c:\WINDOWS\system32\win32extension.dll
c:\Documents and Settings\All Users\Start Menu\PSecurity
c:\Documents and Settings\All Users\Start Menu\PSecurity\Computer Scan.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Help.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Personal Security.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Registration.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Security Center.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Settings.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Update.lnk

File Location for Windows Versions:

  • %UserProfile% for Vista/7 user is C:\Users\<Current User> for Windows Vista/7, for Windows XP/2000 this is C:\Documents and Settings\<Current User>.

Personal Security Registry Entries:
HKEY_LOCAL_MACHINE\SOFTWARE\5FFB10D58FFCF482208906E6A889FD56
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “PSecurity”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “PersonalSec”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “PersSecurity”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “PersonSecurity”
HKEY_CLASSES_ROOT\CLSID\{35A5B43B-CB8A-49CA-A9F4-D3B308D2E3CC}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\post platform “WinTSI 01.12.2009”

61 Responses

  1. Michael Ditkowsky says:

    The program doesn’t let you download any software. We sent a message to the company that created Personal Security on the “customer service” link that we would track them down and sue them for attacking our kids computer. They emailed this solution and it worked in less than one minute. We still downloaded and ran an antispyware program afterwards to make sure nothing remained. This was their response which worked:

    “Dear customer,

    Thank you for contacting Customer Support Center.
    Please follow my instructions to uninstall the program:
    Paste the following string to Windows Explorer address bar and execute it (Press Enter key):
    C:\Program Files\Common Files\PSecurityUninstall\Uninstall

    or

    1. Open My computer, choose Disk C;
    2. Find Program Files=>Common Files=>PSecurityUninstall=>Uninstall
    3. Run the file Uninstall.lnk

    After that our product will be removed.Sometimes it takes more than one try to remove the product due to temporary technical difficulties, so please try to do it several times.
    If you have any questions concerning our software, please contact our Customer Support Service.

    With best wishes,

    Customer Support Team

  2. Mike Bonnell says:

    I followed the instructions listed in Michael Ditkowsky’s January 3, 2010 post and that worked fixing my Dad’s computer.

    Thanks!

  3. Prakash Thapa says:

    Mr. Michael thank you very much for the solution…..i had tried lots of solution posted on net but none of them worked but you’re solution really helped me…..
    Thanks

  4. f says:

    Thank you!

  5. Beth says:

    Thank you, Michael, for sharing this info! It saved me a LOT of time and headaches to find the solution. God bless you!

  6. Sophie says:

    Thanks sooooooo much for this information! You make this bad virus disapear! From now on, i will NEVER accept any pop-up windows….Thanks again!

  7. jodi says:

    would love to say this worked, but it didnt. Im not to awesome with computers but the instructions seemed simple enough

  8. Linda says:

    Thank you very much, the first solution didn’t work but the second one did.

  9. Joyce says:

    Thanks Micheal.
    Personal Security really scared me. I tried all means of uninstalling it. None worked. Your solution was simple and effective. Thanks a million. You saved my comp.

  10. Paul says:

    Michael. Thank you for taking the time and effort to post this solution. You performed a real public service.

    I was trapped in a pod by my computer, just like Dave was trapped by Hal in 2001. I tried to get to my control panel, but Personal Security said “I can’t let you do that, Paul”. I tried to run my virus scan, but PS said: ” I can’t let you do that, Paul”. Your published solution conquered PS in less than one minute and saved me from death in cyberspace. I promise to never tell another Polish joke again. Thank you. Paul

  11. Julie says:

    Michael,
    Thank you. I used the second solution. Then ran Malware bytes scan. Took care of the problem immediately. All computer guys said I couldn’t do it at home and wanted to charge up to $200 to fix.
    Like the others, I couldn’t download anything to help me before, including Malwarebytes. It holds your computer hostage.

  12. robert elliott says:

    thanks mike it worked a treat

  13. Robert Mills says:

    A friend of mine had this virus yesterday he called me in to take a look at it for him. After running in safe mode and removing what files I could under the infected user account I was able to track it down through the registry and run the taskkill command. However it still was somehow embedded in the internet explorer so I just downloaded Mozzilla Firefox and now everything works great.

  14. Anxious_Guy says:

    Are these solutions really efficient or are them some fakes? One of my friends’ computer has been infected by personal security and I just want to be sure that it’s not a joke…

  15. Jan Townsend says:

    Just removed personal security, it appears to have worked. We could not access windows but now can and have ran updates etc.

  16. Mavis Pastoor says:

    Thanks Michael for your post. I had searched many sites for a solution to the “Personal Security” problem and did not feel comfortable with the solutions offered. Uninstalling the program from the program files was easy and efficient – since the “Personal Security” program stopped me from accessing the Add/Remove program file. Then I ran Malwarebytes and AVG, and all is working well.
    I really appreciate you taking the time to share your solution with the rest of us.

  17. JustMe says:

    I am perplexed as to why a company would write such a complex virus and then put in a simple uninstaller like that. I mean someone asked how to uninstall it and they just told them ?.
    If this really uninstalls the “virus” then be sure to follow up with something like Mbam or Spybot to be sure it didnt leave anything behind like a backdoor or bot/zombie.

  18. Michael jay marajas says:

    The first response was great!!
    It worked on me great!
    I have been trying to remove it but now it got removed in less than a minute!!!!
    u should post this on a official website or something.

  19. RLR says:

    This solution worked great the first time – THANKS!

  20. NIK says:

    Thank you so much Mike. I was at my wits end trying to fix this problem myself and your solution worked! I was not able to post the string in the address bar, however the alternative solution of going to my computer, etc…. worked for me. You are a lifesaver!! To any others who tried getting pc tools to work, I could not get it to finish the process for it to be effective. This worked!

  21. Stephen Paul says:

    took a couple of days and a few hours but finally found your fix, that was great fun, really enjoyed the “chase”
    Thanks for supplying the fix

  22. Joseph Bland says:

    Mr. Michael,
    I am glad that you were able to get hold of someone. I will follow suit. Thanks.

  23. Lorenzo says:

    I ran Malwarebytes and after I restarted my pc I tried to locate the file: Program Files=>Common Files=>PSecurityUninstall=>Uninstall and Malwarebytes had completely removed everything. What great free software this is. Malwarebytes is the best.

  24. Joseph Bland says:

    Mr. Ditkowsky,
    Just how were you able to contact them?

  25. Jessica P says:

    Dear Michael,
    That you so much for posting this, I have been working on my computer for 8 hours trying to get this virus off but nothing has worked! I was starting to think my computer was a loss! But then i found your post and it worked.. I hade to do everything manually but it worked i am so happy and thankful for your post once again thanks alot! Jessica P
    January 13 2010

  26. Roy Toh says:

    Thanks for sharing Mr Michael. It worked !

  27. Emma says:

    I just got rid of Personal Security after many hours of trying. I found the best way was to download Malwarebytes on to a stick from a non infected pc. Copy and paste it from the stick onto the infected pc in my Doc. somewhere like that. Reboot your pc in safe mode ( Press F8 as soon as it starts up) YOu should then look for the Malwarebytes and run the scan. Personal Security will not allow you to open or download any Anti-virus programs, so if you do it this way you should be able to remove it this way. It worked for me after trying many different ways.

    Good luck

  28. Paul house says:

    Forget all that, control/alt & delete, task manager, cancel security centre running (may take a few attempts but will eventually stop), then start-settings-control panel-maintenance-system restore, and follow on screen to take it back to a previous date before you noticed this thing affecting your computer! hasnt reared its ugly head yet and not had to risk downloading anything in the process!!!

  29. waju says:

    thanks dude GOD BLESS YAA

  30. James Eide says:

    Thank you Michael. I spent 3 hours before I found your post out of many sites. “WARNING” do not restart computor before you remove Personal Security as a desktop Trojan will block all your ICONs off screen and you will not be able bring up most programs and you cannot bring any security program to defeat this. The uninstall took less than 30 seconds to remove program I then was able to restart computor and return to normal. Thanks again.

  31. matt says:

    this is crap i hate ur program

  32. George says:

    Trying right now, will update when completed..

  33. Blaktop says:

    Paul house, a friend of mine (why do they always call me….lol) managed to get his computer infected with this. By the time I got to look at it, there were no desktop icons and nothing would work. I booted into Safe Mode and did a system restore which worked perfectly. I selected a date about a week before the infection occurred……and a week later (yesterday) it was back so I’m wondering if there is something else you need to do, like delete previous browser history or something. I am loathe to delete the previous system restore points. I’m off to have another go at it this morning armed with the fixes posted above…..will update later.

  34. WTI ITadmin says:

    Thanks Michael Ditkowsky

    The solution that you have shared really work. My Financial Controller got hit with that virus and all her important data on the desk top dissapeared and that was very crucial for the company operation.

    We just want to express how thankful we are for sharing your brilliant solution with us. You really save the day.

  35. BETSON GEORGE says:

    i cudnt even logon to the main screen…all the desktop icons had dissapeared.. after dat i switched off my comp once…and then wen i restarted i get a screen which shows the options safe mode/with c prompt/ with netwrkin/ normally….but after clicking on them all i get is a blank screen…i cant get furthere…pls help….

  36. BETSON GEORGE says:

    i had some important data on that which i need immediately for a presentation…is there any way i can get my files back without reinstalling xp again….pls help….

  37. BETSON GEORGE says:

    hey james…i restarted my comp…..and i cant go anywere now…. are there no options available?

  38. chris says:

    hello, thank you very much. i was not aware this company created the virus. my sister purchased the licensed version which did not work and numerous emails and phone calls were not returned. i used the second option to remove and it worked. at first my computer kept getting the blue screen of death and kept re-booting itself. Thank you soo much.

  39. stretch says:

    I have dealt with this more than once in the recent past. So glad I found this post as I was ready to back up things and factory restore this laptop. Thanks so much.

    Stretch

  40. John says:

    Where’d you get a customer service site to go to. We can’t find anything – son in the Army got scammed and would like to get him a refund!

  41. Chris says:

    Michael thanks a lot that really helped, i didnt have a clue what was going on when it first came up, i thought it was a normal update for the security centre, but after trying different things seeing the same thing happen over and over again which was they wanted money, i thought it would be best to look up on the internet and found out that it was a virus i was not best pleased but your advice helped sort it out so thanks to you my mums computer is saved!

  42. pasty says:

    Arrrrghhhh flippin PCs. This is the only pc out of 7 computers that we have – the rest being macs- and I now remember why. Michael Ditkowsky’s post was really helpful thank you and worked simple as anything. The virus had definitely got as bad as it could get as I couldn’t access any other files or internet other than what Michael specified. I would urge anyone who handed over card details to cancel their card immediately as it was not a secure site when apparently purchasing a registration (that’s what first led me to smell a rat) and it is likely that any details that you handed over are being abused. There should ALWAYS be a padlock in the bottom right of the screen when putting in card details and you would not have to scroll down to see it. Thanks again Michael.

  43. Hazel Cox says:

    Michael thank you so much for your link, personal security got in today and took all front screen and couldnt open anything or save to external harddrive, but your suggestion worked within seconds. We had been trying to fix it for hours. Thanks again Hazel:)

  44. David says:

    I have had somne e-mail traffic with these “scumbags” regarding removing this crap from my computer. Is there anyone that i can forward the latest e-mail to for action? BTW the Malwarebytes worked great! Thanks!

  45. Roy says:

    These A-Holes need to be in prison for taking computers hostage. They are thiefs and should go to jail. They wanted $69.00 to fix my computer when they were the ones that messed it up. Thanks so much the way mike said worked you are great. THANK YOU SO MUCH!

  46. Khan says:

    Michael Ditkowsky
    January 3rd, 2010 at 4:35 pm

    1. Open My computer, choose Disk C;
    2. Find Program Files=>Common Files=>PSecurityUninstall=>Uninstall
    3. Run the file Uninstall.lnk

    TOTALLY WORKED!!!!!

  47. Dewey says:

    This worked for me, is there a customer service link for the a-holes who sent this? Please advise

  48. lezell Peter says:

    Hey Michael
    Thanks so much for taking the time to post the suggestion. I’ve had so many computer issues in the past 2 months and this personal security “virus” was the last straw – i actually started tearing and asked GOd to please help me cos I couldn’t cope with any more issues. I found your post 10mins later and it worked first time.
    GOd Bless

  49. Shaz Mac says:

    Michael Ditkowsky you are an angel !! I spent hours trying to delete it and I tried everything but all of it was being blocked by this nasty virus. Gone in seconds thank you so much !!

  50. KMB says:

    Hey Friends!

    There is a work-around to downloading… My computer has been infected to the point I could only go online by placing “links” in my bottom taskbar. My desktop disappeared, and I didn’t pay PS a single dime. As soon as you’re online, find the “Safety” tab in the upper toolbar.
    Now click on INPRIVATE BROWSING and voila! Personal Security is fooled. I was able to download the spyware as well as remain on the “Remove Personal Security” Google Search long enough to find your solution.

    I also discovered that the owner was hidden when trying to uninstall, but I forced the hidden to come to the light with a little effort through “Properties” and was then able to deny him access, thus allowing me to uninstall him : )

    Spyware ~ Malware is a must afterward.

    It is one tricky infection, but I was not going to pay $200 to Best Buy to remove it when with a little time, I could find my way.

    Thanks Michael, for leading me in the direction to put a stop to this monster once and hopefully for all.

  51. Alek says:

    Hi All

    My son insalled this virous on my multimedia computer couple of days ago. I do not trust that the uninstall gets rid of the program 100%.
    My solution is:
    Disconnect form internet
    Start your computer is Safe Mode
    Run System Restore from a day or two before you got
    the virous.
    Reconnect to internet.
    Get a reputable virus / spyware / malware program
    and run it to make sure nothing is left on your system.

    Also do not trust any software recommendations form sites that have posts on this virus. It may be the same scammers posting solutions that in the end pay them money.

  52. Janice Friday says:

    Thank you Michael. You are an angel.

  53. Phil says:

    hi everyone,

    Uninstall is part of the virus, IT DOES NOT REMOVE IT from your pc.
    To really get rid of it, use windows defender, or latest MRT.EXE (malicious software removal tool) from microsoft (link:http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356)

    infos about this virus can be found on microsoft site at : hxxp://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?name=Trojan%3aWin32%2fPrivacyCenter

  54. Colleen says:

    I have gotten this particular virus twice now even with McAfee anti-spyware installed. I am at the point now where all of my desktop icons are gone, can’t even load anything from a flash drive, can’t connect to the Internet. Needless to say I am really ticked off. I am going to try your guys’ suggestions about rebooting in safe mode and trying restore. It is my only option at this point. Thanks!! And I agree that if these people are even found, they need to be thrown in prison!!

  55. Yessica says:

    Hi Michael. Ok my computer has that virus called Personal Security. I log in to windows and after that all that comes out is a red blank screen with that Personal Security and a big cursor that changes colors. I’ve tried everything started the computer in safe mode nothing works. A pop up appears that an error has ocurred error code: 0xC004E002. What can I do?

  56. Pat Eberlein says:

    Thanks Michael Ditkowsky!!! Your instructions worked on my computer. I worked for 6 hrs yesterday and was unable to get Personal Security off. Your solution worked the first time. Thanks again

  57. zeljko says:

    i folow the instructions and i uninstal that from first thank you sir

  58. Charlene says:

    Thank you Michael, I tried the first option which didn’t work, then I tried the second option which worked like a dream. Universal blessings to you! :)

  59. Lisa says:

    Thanks for the helpful info Michael. I tried using the other methods to remove this and yours was the most simple and effective. It was gone in the first try.

  60. Lol says:

    Remove the hard drive and install it as a second drive in another computer, then run malwarebytes and anti-virus from the host computer.

  61. Maria says:

    Michael’s solution began the process for sure! Then Malwarebytes, but then still had task mgr disabled. Ran solution at hxxp://ask-leo.com/why_is_my_task_manager_disabled_and_how_do_i_fix_it.html and now totally back. Thanks all!

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