Smart Guard Protection

Smart Guard Protection makes it to the long list of rogue security software. In fact, its originating clan alone tops this inventory for issuing malware daily. You may recognize from our previous post the many variants of this malware due to shared scanner console. Another indication that they came from the same clan is the habitual use of the typical graphical user interface as shown in the image below.

Computer users who frequently clicks on strange links are the most prone to Smart Guard Protection virus. Just like old version Antivirus Security Pro, it may come from spam email messages, social networking sites or instant messaging software. A simple click may cause huge trouble on your computer. Not only that, this malware may also put your private data in peril. Because Smart Guard Protection does not work alone, it is bundled with a Trojan that is capable of stealing sensitive data inside a compromised PC.

Above all that mentioned, you must realize that rogue software are worthless type of program. So, why bother with it. Ignore Smart Guard Protection even if it provides you with plausible scan results. It is falsified to scare and persuade you to obtain the full version of it. The best thing to counter this attack is to run a complete scan using legal anti-malware program. Below, we have outlined the exact step you should take to uninstall Smart Guard Protection from an infected computer.

Screenshot Image:

 Smart Guard Protection

How to Remove Smart Guard Protection

Step 1 : Activating Smart Guard Protection

The malware will block running of any programs. It also prevents access to Internet particularly anti-virus web sites. Execution of Windows tools like Task Manager, Registry Editor and Control Panel is similarly block by the rogue program. Activating the program using the registration key below will regain access to the mentioned services.

Once activated, downloading of necessary program to scan and remove Smart Guard Protection is now possible. Use the registration code below. If it prompts for email address, you can input any email address.

Smart Guard Protection Registration Code: AA39754E-216A8FF3

Step 2 : Scan the computer with recommended removal tool

1. First thing you should do is reboot the computer in Safe Mode with Networking to avoid Smart Guard Protection from loading at start-up.

NOTE: You will need to PRINT or BOOKMARK this procedure, as we have to restart the computer during the removal process.

Remove all media such as floppy drive, cd, dvd, and USB devices. Then, restart the computer and please do the following:

Boot in Safe Mode with Networking on Windows XP, Windows Vista, and Windows 7 system
a) Before Windows begins to load, press F8 on your keyboard.
b) It will display the Advanced Boot Options menu. Select Safe Mode with Networking.

Start computer in Safe Mode with Networking using Windows 8
a) Before Windows begins to load, press Shift and F8 on your keyboard.
b) On Recovery interface, click on 'See advanced repair options'.
c) Next, click on Troubleshoot option.
d) Then, select Advanced options from the list.
e) Lastly, please choose Windows Startup Settings and click on Restart. When Windows restarts, you will be send to a familiar Advanced Boot Options screen.
f) Select Safe Mode with Networking from the selections menu.

SafeMode

2. Download the Removal Tool and save it on your Desktop or any location on your PC.

Download Tool

3. When finished downloading, locate and double-click on the file to install the application. Windows' User Account Control will prompt at this point, please click Yes to continue installing the program.
4. Follow the prompts and install with default configuration.
5. Before the installation completes, check prompts that software will run and update on itself.
6. Click Finish. Program will run automatically and you will be prompted to update the program before doing a scan. Please download needed update.
7. When finished updating, the tool will run. Select Perform full scan on main screen to check your computer thoroughly.
8. Scanning may take a while. When done, click on Show Results.
9. Make sure that all detected threats are checked, click on Remove Selected. This will delete all files and registry entries that belongs to Smart Guard Protection.
10. Finally, restart your computer.

Note: If Smart Guard Protection prevents mbam-setup.exe from downloading. Download the software from another computer. Renaming it to something like 'anything.exe' can help elude the malware.

Step 3 : Ensure that no more files of Smart Guard Protection are left inside the computer

1. Click on the button below to download Norton Power Eraser from official web site. Save it to your desktop or any location of your choice.

NPE Download

4. Once the file is downloaded, navigate its location and double-click on the icon (NPE.exe) to launch the program.
5. Norton Power Eraser will run. If it prompts for End User License Agreement, please click on Accept.
6. On NPE main window, click on Advanced. We will attempt to remove Smart Guard Protection components without restarting the computer.

Advance Scan

9. On next window, select System Scan and click on Scan now to perform standard scan on your computer.

Scan the System

10. NPE will proceed with the scan. It will search for Trojans, viruses, and malware like Smart Guard Protection. This may take some time, depending on the number of files currently stored on the computer.

11. When scan is complete. All detected risks are listed. Remove them and restart Windows if necessary.

Step 4 : Remove the Rootkit Trojan that installs Smart Guard Protection

Rootkit Remover is a stand-alone utility developed by McAfee. It can be used to detect and remove rootkit Trojan that is associated with Smart Guard Protection. This tool can detect rootkit that is part of ZeroAccess and TDSS family.

1. Download Rootkit Remover and save it to your desktop or any accessible location. Click the button below to begin download the tool.

click to download

2. Locate the file rootkitremover.exe and double-click to run the program.
3. When User Account Control prompts if you want to allow the program to make changes on the computer, please click Yes.

Rootkit Remover Scan

4. Rootkit Remover instantly scans the computer and look for presence of Trojans, viruses, and rootkit that is related to Smart Guard Protection .
5. Once it finishes scanning the computer, the tool will require you to restart Windows.

Alternative Removal Procedures for Smart Guard Protection

Option 1 : Use Windows System Restore to return Windows to previous state

During an infection, Smart Guard Protection drops various files and registry entries. The threat intentionally hides system files by setting options in the registry. With these rigid changes, the best solution is to return Windows to previous working state is through System Restore.

To verify if System Restore is active on your computer, please follow the instructions below to access this feature.

Access System Restore on Windows XP, Windows Vista, and Windows 7

a) Go to Start Menu, then under 'Run' or 'Search Program and Files' field, type rstrui.
b) Then, press Enter on the keyboard to open System Restore Settings.

rstrui-win7

Open System Restore on Windows 8

a) Hover your mouse cursor to the lower left corner of the screen and wait for the Start icon to appear.
b) Right-click on the icon and select Run from the list. This will open a Run dialog box.
c) Type rstrui on the 'Open' field and click on OK to initiate the command.

rstrui-win8

If previous restore point is saved, you may proceed with Windows System Restore. Click here to see the full procedure.

Option 2 : Smart Guard Protection manual uninstall guide

IMPORTANT! Manual removal of Smart Guard Protection requires technical skills. Deleting system files and registry entries by mistake may result to total disability of Windows system. We advise you to perform a backup of registry before proceeding with this guide.

1. Kill any running process that belongs to Smart Guard Protection.
- Press Ctrl+Alt+Del on your keyboard.
- When Windows Task Manager appears, look for Smart Guard Protection files (refer to Technical Reference) and click End Process.

End Task

2. Delete all registry entries that belong to this malware.
- Press [Windows Key]+R on your keyboard.
- In the 'Open' dialog box, type regedit and press Enter. This will open registry editor.
- Find and delete registry entries as mentioned in Technical Reference section.
- Close registry editor. Changes made will be saved automatically.

Run Regedit

3. Scan the computer with antivirus program.
- Connect to Internet and open your antivirus software. Please update to obtain the latest database and necessary files.
- Restart the computer in Safe Mode.
- Just before Windows logo begins to load press F8 on your keyboard.
- On Windows Advanced Boot Options, select Safe Mode and press Enter.
- Thoroughly scan the computer with your updated antivirus software.

4. Delete all files dropped by Smart Guard Protection.
- While still in Safe Mode, search and delete malicious files. Please refer to 'Technical Reference'. Make sure that you execute 'End Task' first before deleting the file. Otherwise, the system will not let you perform this action.

Troubleshooting Guides

Did Smart Guard Protection blocks your Internet access?

It is usual that rogue program prevents user from downloading removal tools from the Internet. Thus, infected computer may be denied to access the Internet by making changes to computer's proxy, DNS, and Hosts file. To fix Internet connection problem, follow these steps:

1. Download the free program called MiniToolBox. Click the button below to begin. Save the file on your hard drive or preferably in your Desktop.

MiniToolBox

2. Close all running Internet browser and double-click on the file to run. It opens a window showing a list of features.
3. Make sure that you have a check mark on the following items : Flush DNS, Reset IE Proxy Settings, and Reset FF Proxy Settings.

MiniToolBox

4. Click on the GO button to start the process. The program automatically closes and displays a text file for your reference.

5. If the above solution does not work, you may try other method like fixing a virus-blocked Internet access. Also, make sure that your hosts file is free from any malicious entries. View steps in cleaning Windows host file.


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