Vista Internet Security
Vista Internet Security, sometimes appears as Vista Internet Security 2010 is a rogue computer security program that will display fake messages “Stealth program detected” and “Privacy threat.” Users can be easily deceived with this tactic and assume that these are part of Windows Vista. In fact, phony warnings are displayed intentionally by rogue security program to frighten victims. This scary tactics are ways and means of rogue programs to promote itself and convince user to obtain Vista Internet Security activation key or serial number. The malicious program is intended to be sold via fraudulent online activities as mentioned.
Do you know how fake antivirus infection took place? The most convincing approach to dig into user’s computer is by pretending as an automatic update coming from operating system maker Microsoft Corp. Users eagerly updating the system may not notice that the malicious program Vista Internet Security is being installed in the background. Once completed, virus scan will set without user’s involvement. The fake AV will hit Windows registry to give itself a spot on start-up items. It was found out that several versions of this rogue program namely XP Internet Security and Win 7 Internet Security are also targeting systems of the same OS version.
To remove Vista Internet Security 2010, use a combination of legit and trusted anti-malware and anti-virus programs only. Do not fall into a trap make you spend for worthless software such as Vista Internet Security.
Screen Shot Image:

Damage Level: Medium
Systems Affected: Windows 9x, 2000, XP, Vista, Windows 7
Vista Internet Security Removal Procedures
Vista Internet Security REMOVAL TOOL:
1. Fix registry values modified by the malware.
- Click Start > Run and type command. Click OK or press Enter on keyboard to run DOS command prompt.

- From command.com window, type notepad. Notepad application will open.

- Copy the following text to notepad and saveas with the following attributes: File name fixexe.reg and Save as type: All files.
Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Classes\.exe]
[-HKEY_CURRENT_USER\Software\Classes\secfile]
[-HKEY_CLASSES_ROOT\secfile]
[-HKEY_CLASSES_ROOT\.exe\shell\open\command]
[HKEY_CLASSES_ROOT\.exe]
@=”exefile”
“Content Type”=”application/x-msdownload”

- Close all running application. Locate the file fixexe.reg and double-click to start fixing registry.
In order to completely remove the threat, it is best to download and run Malwarebytes Anti-Malware. Sometimes, Trojans will block the downloading and installation of MBAM. If this happens, download it from a clean computer and rename the executable file before executing on the infected computer.
MANUAL REMOVAL PROCEDURE:
1. Press Ctrl+Alt+Del on keyboard to stop process associated to “Vista Internet Security”. When Windows Task Manager opens, go to Processes Tab and find and end the following process:
av.exe, ave.exe
2. You need to update your installed antivirus application to have the latest database.
3. Thoroughly scan the system and any detected threats must be removed. If removal is prohibited, it is best to quarantine the infected item. Manually locating and deleting of malicious files should also be performed. Please see files below that are related to Vista Internet Security Virus.
4. Registry entries created by Vista Internet Security must also be remove from the Windows system. Please refer below for entries associated to the rogue program.
- For Windows 2000/XP: Go to Start > Run, type “regedit” on dialog box then press Enter on keyboard.
- For Windows Vista/7: Go to Start > Search Program and Files, type “regedit” and press Enter.
5. Exit registry editor.
6. Get rid of Vista Internet Security start-up entry by going to Start > Run, type msconfig on the “Open” dialog box. A windows containing System Configuration Utility will be launched. Go to Startup tab and uncheck the following Start-up item(s):
av.exe, ave.exe
7. Click Apply and restart Windows.
Technical Details and Additional Information:
Malicious Files Added by Vista Internet Security
C:\ProgramData\BHklhsj81GT1
C:\Users\All Users\BHklhsj81GT1
%UserProfile%\AppData\Local\av.exe
%UserProfile%\AppData\Local\ave.exe
%UserProfile%\AppData\Local\BHklhsj81GT1
%UserProfile%\AppData\Local\WRblt8464P
%UserProfile%\AppData\Local\Temp\BHklhsj81GT1
%UserProfile%\AppData\Roaming\Microsoft\Windows\Templates\BHklhsj81GT1
File Location for Windows Versions:
- %UserProfile% is C:\Users\<Current User> for Windows Vista/7, for Windows XP/2000 this is C:\Documents and Settings\<Current User>.
Vista Internet Security Registry Entries:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “av.exe”
User2010
Feb 06, 2010 @ 13:39:00
cheers for the help!!!
worked PERFECTLYYY
jayme
Feb 08, 2010 @ 17:03:40
everytime i click to install malwarebytes the virus pops back up and wont let it work could you tell my how i can get past this
Jimmy
Feb 11, 2010 @ 09:45:37
Yeah I did all of that, (I’ve done it before) but now, Malwarebytes is just telling me that there were no malicious stuff on my computer. I of course find this message after exiting out of all the pop ups from this virus.
Tray
Feb 11, 2010 @ 20:05:29
Yeah same here, but i ran Malwarebytes in safe mode and that did the trick.
Renee
Feb 12, 2010 @ 05:06:03
Sooo i have this virus and its downloaded on my comp and i cant open any programs because it just pops up as the vista pop-up. i cant open the malwarebytes to install it on my computer. i tried safemode. any advice?
Donna
Feb 15, 2010 @ 23:15:35
My daughter’s laptop had this virus going on… every time I tried accessing help on the internet to download anti-malware, it hijacked the window. I had a Webroot disk from a couple of years ago in the house, and tried installing that. When it rebooted after installation, the whole screen was red and only “vista internet security” pop-ups showed. I could, however, get task manager up and ended those applications. Then I was able to scan with Webroot and all is now well.
Vas
Feb 17, 2010 @ 13:40:26
The virus only affects IE so get an alternative web browser and download and run as administrator in safe mode.
And Donna, your daughter was probably looking up porn and thats why she has the virus
tonio_p
Feb 19, 2010 @ 09:58:16
will norton 360 work? because that is what I have already installed.
KK
Feb 21, 2010 @ 01:42:41
I couldn’t open the malware program because “security” kept blocking it, but I saw on another post to right click and open it as an administrator. Worked like a charm! So glad I’m not seeing the pop-up anymore!
Angelo
Feb 21, 2010 @ 23:32:35
This guide is not really that good. Go to ‘http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010‘ – this is an effective guide to removing this malware (there’s a program there that you need to download that will temporarily shut it down to allow you to run the Malwarebytes software)
Nick
Feb 22, 2010 @ 02:00:01
To install I ended up right clicking on the icon and clicking “open” and it got around the overtaking of this malware. Good luck friends!
Crohm
Feb 23, 2010 @ 03:56:54
I just went through the same fix for a friend. my first attempt failed, then after reading farthere down I had success using the run as administrator option. this makes me believe that it would’ve likely worked with the already-installed anti-virus as well. perhaps the next person should save some grief. run your current anti virus software as administrator and remove the virus. a reboot will likely be required. after reboot delete any remaining quarranteened items. good luck.
Ryan
Feb 23, 2010 @ 18:24:55
just makes you wonder what type of person goes to that sort of length to imitate a windows program and for what reason.
They must be sad sad people.
Tim
Feb 23, 2010 @ 18:35:32
thank you so much!
owen
Feb 23, 2010 @ 21:13:06
i get the same as Jimmy above. malware just tells me that i have nothing infected although i am still getting the pop ups
Pete
Feb 24, 2010 @ 14:16:01
What a pain in the neck this virus is!!! You would think that McAfee or Windows would come up with some kind of patch to avoid these problems. I had another virus like this last month. Now only in rare cases will it render your system 100% useless and with any luck only takes a day or two to fix. I’m sitting here in work half awake as I had this virus last night was up until 4am trying to fix the stupid thing. And no, i was not looking at porn.
I, like some users, was unable to open up any .exe files in eithere Normal or Safe mode. It really paralyzes your system when that happens. I found a site to download a registry fix that I merged into my registry in Normal mode. Then I restarted in safe mode and I was able to run the exe files again (such as Malware Bytes and Super Anti-Spyware. NOTE: if something like this ever happens to you, run all of your system scans in safe mode. It will find the bad stuff easier. I run Windows Vista 64-bit and i’m starting to think it was a mistake getting this OS. it’s very unstable at times.
I was able to fix the registry files and I deleted the program with the MBAM and SAS files. It seemed fine this morning but it’s a scary thing knowing that having McAfee running and having all Cookies and Pop-Ups disabled, this stuff still gets in.
Sorry for the long post folks….just had to vent!
Dee
Feb 25, 2010 @ 07:54:46
I am running firefox so whoever said it only affects IE is totally wrong.
Whoever told that women her daughter was porn surfing is wrong as well. I opened an infected video which was not porn. AVG stopped the site imediately but I was screwed anyway.
I have MBAM already installed on my computer and so far it says no infections.
Any suggestions from someone who can actually help?
Dave
Feb 25, 2010 @ 20:37:58
Thanks for the help, I figured it was a virus.
If anyone is having trouble installing this application — click “run as administrator.”
Noman
Feb 26, 2010 @ 09:51:57
Hey guys, I have a genuine windows live one care. I paid $60 to get it for three systems; guess what the vista security maleware was able to get-in.
The best thing for maleware’s spotbot search and destroy. It’s going to take it out, but please donate some money to the website. And then get an anti virus, Nod32. Why it’s awesome? Because it doesn’t take as much space as other antivirus do.
arizaldo
Feb 26, 2010 @ 20:27:32
All the above comments happen to me with the “Vista Internet Security” It really paralyzes the system it is a virus or trojanI thing this is the must easy way to fix it. I use firefox and for security i have MBAM that I wasn’t able to open, my AVG run a complete scan and every thing was ok but no help to correct this trouble.
This is what I did: Reboot my PC in SAFE mode with……
Then i search for SYSTEM RESTORE I went two day back, let it run and that is it; my problem has been fixed, after that i run update and scan of MBAM and AVG
Alex
Feb 26, 2010 @ 21:45:48
well i fixed up my computer of this virus compeltey, only problem now is that it has some how disabled my internet connection, i did not use the program, i went through my computer step by step to fix it, any help please?
steve
Feb 27, 2010 @ 06:01:53
the virus prevents you from running .exe files. do this:
start menu/run/ and type in “command” – this brings you to the command prompt
type in “notepad” without the quotes to run notepad
copy and paste the following:
Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Classes\.exe\shell\open\command]
[-HKEY_CURRENT_USER\Software\Classes\secfile\shell\open\command]
[-HKEY_CLASSES_ROOT\.exe\shell\open\command]
[HKEY_CLASSES_ROOT\.exe]
@=”exefile”
“Content Type”=”application/x-msdownload”
[-HKEY_CLASSES_ROOT\secfile]
after you have done this, save it as “exefix.reg” without quotes.. save on your desktop. then double click on exefix.reg
after doing this, you will be able to run .exe files withouth interference. you should also run the task manager and dissable the process “av.exe” as this is part of the virus. now you can download a malware removal program or use one you have to get rid of the virus.. good luck
carly
Feb 28, 2010 @ 07:07:51
does anyone know how to get it in safe mode without the virus blocking it? everytime i try to by pressing f8, the vista internet security pop-ups come up? help please!
Monique
Mar 01, 2010 @ 07:27:17
I restarted my computer and it the system repair screen popped up, saying that my comp was unable to start due to system damage. It asked I wanted to start system repair and then system restore. I clicked yes, it took several minutes, but my laptop is back in working order. The Windows Security Center is back to normal
Eruanna
Mar 01, 2010 @ 20:36:15
At first I wasnt able to open Malwarebytes but thanks to reading through the comments here was able to open as administrator….it zapped the virus good, worked like a charm. Thanks :)
srinivas
Mar 02, 2010 @ 06:07:17
thank you very much for your help.
tiff
Mar 02, 2010 @ 22:54:22
I’ve tried steve’s method, but it didn’t work.I use Firefox, I can open it, but I can’t load the webpage. Anyone can help me?
lina
Mar 03, 2010 @ 02:49:35
I’m having the same problem as jimmy and owen, I start a quick scan with MBAM and even after I delete all the files and reboot my computer, the pop-ups keep coming. How can I completely fix it?
kari
Mar 03, 2010 @ 18:42:51
this virus is making me MAD… I restored my computer back 2 days, I opened in safe mode, ran malwarebytes, none of that has worked… Malwarebytes didn’t find anything… I am frustrated…
jennifer
Mar 03, 2010 @ 22:48:03
I have the vista virus and can not even get to my start or run button! the only way I got online was opening a new window on the purchase page of vista internet security. if i could get to my programs i could fix it. any suggestions???
sarah
Mar 05, 2010 @ 05:45:18
jennifer: try hitting ctrl+alt+delete to bring up the task manager, when you start that windows should begin to show in the background
maggie
Mar 05, 2010 @ 05:56:55
this worked for me! it removed the vista virus! :)
russell
Mar 06, 2010 @ 17:29:39
i downloaded the file, but when i try to run it, it wont open. is the virus blocking it?
roland
Mar 06, 2010 @ 19:13:58
I went to the site ‘http://www.bleepingcomputer.com/virus-removal/remove-antivirus
on another computer and saved the two programs I need on disk (one disables the program the other removes it) but my infected computer desktop only has the window for the stupid fake program and I cannot open up eithere the cd with the programs I downloaded or open my flash drive with the same two programs – what can I do so that I can open the cd or flash drive and start disabling the program? The only window that comes up is for the stupid fake program!
Sam
Mar 06, 2010 @ 19:45:11
Hey guys I removed the virus but my systems is completely sluggish now any ideas? thanks guys
John
Mar 08, 2010 @ 18:21:02
Sam- your issue is the same as mine, all of the problems are “gone” but now it runs deathly slow, and most files that run dont respond after a time…Any one know what to do?
alan
Mar 09, 2010 @ 21:07:11
for those who have malwarebytes boot your computer into safemode WITH networking, run malwarebytes as admin and go to the update tab, once updated run the scan, :-) should do the trick,
Possk
Mar 11, 2010 @ 00:01:33
Have the same thing. Currently running Anti-Malware in Safe Mode. Hope it works cause I’m pissed enough as it is if it still remains in its crappy pop-up state. Second malware/virus problem in a week. What the hell has happened to my computer’s defense?
SHARON
Mar 13, 2010 @ 18:14:03
THis worked perfectly on my desktop, but not on the laptop with the vista internet virus. Also I had to use safari instead of IE to get on the web.
Steve F
Mar 14, 2010 @ 11:47:19
Currently running it now, 34 mins and 89,000 objects in, it’s found nothing, but it seems to be near the end of scanning everything now, hope this finds it!
Sanya
Mar 14, 2010 @ 23:35:13
Do the restore to some days back. I did mine more than a week back just to b safe. It appears to b gone
Tiara
Mar 15, 2010 @ 09:04:57
I also did system restore (but only to early 3/14) and it seems to be gone. So glad I found this page on my smartphone.
Thanks for all the help, everyone!
Samer
Mar 17, 2010 @ 17:02:21
MBAM wont work for me. I couldnt open anything on my administrator user so i just went to the guest user and opened it. It searched and found a rouge but it didnt delete it when i pressed delete.
yas
Mar 17, 2010 @ 20:57:17
I did this…type in “notepad” without the quotes to run notepad
copy and paste the following:
Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Classes\.exe\shell\open\command]
[-HKEY_CURRENT_USER\Software\Classes\secfile\shell\open\command]
[-HKEY_CLASSES_ROOT\.exe\shell\open\command]
[HKEY_CLASSES_ROOT\.exe]
@=”exefile”
“Content Type”=”application/x-msdownload”
[-HKEY_CLASSES_ROOT\secfile]
after you have done this, save it as “exefix.reg” without quotes.. save on your desktop. then double click on exefix.reg
and it stopped me from getting into any programs on my computer, including antivirus. the virus is no longer popping up, but i don’t think it is gone? help? please?
Candle
Mar 18, 2010 @ 01:42:22
im trying to run a vista scan but it keeps asking for my reg key and i dont know what that is
anti vista security
Mar 22, 2010 @ 01:06:52
SYSTEM RESTORE!!!!!!!
goto start, all programs, accessories , system tools, Then (system restore) Restart you computer. Goodbye vista security. Idk it worked for me.
Renee
Mar 23, 2010 @ 01:35:10
MalBytes’ worked easily for me. A walked a friend thru the process over the phone but it wouldn’t work for her. I took some tips from the above comments and went over to her house. Her computer is now safe from this virus. Thanks for all the good info.
Mari
Mar 26, 2010 @ 12:38:54
System restore sure did the trick….all good now.. Thanks
Christopher
Mar 30, 2010 @ 21:05:23
The initial instructions worked for me. Pain in the butt to remove. Spybot didnt catch it, none of the different virus scanners caught it, ect.
Marm
Mar 31, 2010 @ 05:03:25
I tried Malwarebytes’ Anti-Malware and it was not successful at first.
However, I rebooted my computer in ‘Safe Mode’ and ran both MBAM and Spybot Search & Destroy (by right-clicking and running as administrator). Spybot found the problem and fixed it before MBAM was even finished running.
Thanks!
salman
Apr 01, 2010 @ 23:04:13
my security is not working i cant download any thing
Andrew
Apr 03, 2010 @ 20:53:17
Ok, heres what i done after about an hour of trying other peoples suggestions and it worked perfectly
-burned the malwarebytes program to a disc from another computer because i couldnt get connected to internet.
-shut my computer down and selected safemode on startup
-opened malwarebytes from disc and right clicked run as administrator
-installation completed successfully and was able to perform full scan.
problem solved and many thanks to everyone here for helping me!
Dakota
Apr 05, 2010 @ 00:07:37
HELP! I did what that kid said with the registry stuff…I did this…type in “notepad” without the quotes to run notepad
copy and paste the following:
Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Classes\.exe\shell\open\command]
[-HKEY_CURRENT_USER\Software\Classes\secfile\shell\open\command]
[-HKEY_CLASSES_ROOT\.exe\shell\open\command]
[HKEY_CLASSES_ROOT\.exe]
@=”exefile”
“Content Type”=”application/x-msdownload”
[-HKEY_CLASSES_ROOT\secfile]
after you have done this, save it as “exefix.reg” without quotes.. save on your desktop. then double click on exefix.reg
AND NOW I CANT OPEN ANYTHING, im in safe mode running Malware.. but it hasnt found anything. I need to be able to open stuff again. THANKS
john
Apr 08, 2010 @ 05:07:52
thnx a lot for d help guys!!!
IT WORKS PERFECTLY!!!
Nick
Apr 08, 2010 @ 16:39:21
I managed to remove the program using McAfee’s latest update. Problem is all my files and shortcuts appear to be associated with the removed virus, any idea how to get back to normal operations?
andrew y
Apr 11, 2010 @ 16:55:41
i ran spybot it removed it scanned my computer then restarted itself after u rebboot to removed ty spybot boy viruses are getting more sneaky all the time
Jim
Apr 16, 2010 @ 02:56:46
Malbytes to the rescue. Worked perfectly. THANKS !!!
sharath
Apr 16, 2010 @ 02:59:12
first run the task manager find the ave.exe process
right click on it to find the location
go to folder option and allow to show hidden files
you can find ave.exe … delete it permenantly … this could fix your problem ….
but there is also another problem after doing this
the virus will not allow you to open any programs on a click it goes to the open with option directly …
for that you need to open it with run as adminstrator on each program by a right click …
rob
Apr 18, 2010 @ 22:46:20
malwarebytes fixed it for me. many thanks.
also a rare instance of me feeling fortunate to on aol, as it’s browser is independent of explorer etc, and continued to work while the infected browser was disabled.
June
Apr 19, 2010 @ 04:20:25
i got scammed onto downloading winject and PA blocker …
thx for the help =) *cheers*
Melissa
Apr 22, 2010 @ 18:44:53
I got hit with this last night/this morning. I have a hard time believing it is low risk or minimal damage. My laptop is now with the wonderful people at Staples being wiped out and restored b/c this virus royally screwed up my comp. I can’t open any files. They all say file .exe or .dll not found! Thank goodness for the wonderful tech professionals at Staples! Don’t people who create these viruses have anything better to do? I believe there is a special place in H*** for people like this!
Lauren
Apr 26, 2010 @ 18:22:42
I got hit this morning!! I rebooted in safe-mode and ran system restore back a month. Everything looks good so far. Thanks for the tip =)
np
Apr 27, 2010 @ 09:33:25
I just got this virus I’ve been using computers since windows 3.1 this is probably my 6-7th virus ever and by far the worst and the only virus I’ve ever had to reformat for to get rid of. Oh well I’m still going to update all my passwords I recommend all of you changing yours as well. Good luck I know I didn’t need to reformat but this was one annoying bugger.
meg
Apr 27, 2010 @ 16:45:44
i installed the anti virus software and it has scanned my computer and found viruses however it says to remove them i have to register the software which involves paying for it, i thought this was the free version? help please
Nick UK
Apr 28, 2010 @ 19:09:12
I know people have said similar stuff to this before, but I thought I’d share my experiences: I got auto-directed to some website in Polish and literally within seconds this fake-looking Security Centre popped up and the virus was was playing havoc with McAfee. McAfee kept telling me it had found it, that it had fixed it, but it kept popping back up. I couldn’t open *any* programmes, it kept asking me to suggest a programme from the list, which didn’t work. The other user accounts on the PC were unaffected (I wasn’t using the master account). I logged into another account and did a system restore back to two days prior, which freed up all my programmes. Then I did a full virus scan with McAfee which found just one infected file, that it then removed. I double-checked with Microsoft’s virus remover thingy and nothing showed up. The virus had hidden its self in the Java folders somewhere, so I installed the latest version of Java just to be safe but I’ve never once not accepted an auto update of Java so I don’t know why I was running an old variant of version 6. I’m annoyed that a) Chrome (which is supposed to be a safer browser than IE8) let it through and b) that McAfee let it through!! If I’d been using IE8 I suspect that I would have, as I have in previous instances, been blocked from being auto-directed to the virus-riddled website. Touch wood, it all seems fine. If you can, a system restore from another user account is worth a try.
Johnno
Apr 28, 2010 @ 20:20:14
I had an infection from this virus. I closed down av.exe, tried to surf for a solution and it just created more pop-ups because it infect all executable links.
Restarted, couldnt restart. Then Vista suggested a repair on the startup stuff. It failed then used system restore.
Restarted again and voila,,,,no probs. Seems like to go back a day or 2 using system restore will do wonders for you before doing a full system scan.
Johnno
Apr 28, 2010 @ 20:23:32
Good point nick above. I noticed on that fake scan webpage that a Java 6 logo popped up. Today I updated to Java 6 update 20 just to be safe.
JunoSpeaks
Nov 15, 2010 @ 21:34:26
Restarted in safe mode and ran anti=malware which removed six registry keys. Restarted again in regular mode and virus seems to be gone. Hooray. BTW, I use Firefox, was not on any porn sites and ran into this one 2 yrs ago. I actually bought the scam software for $100, BUT I got every cent back from Moscow. No kidding!
Justine
Nov 22, 2010 @ 02:50:38
Trying it now, hoping for the best!
Trevor
Apr 02, 2011 @ 10:32:50
ok i have had this pop up and i have used malware bytes software here is the way that i have removed it
i am running windows vista aswell
do everything as they say above but when you go to scan with malwarebytes restart your computer into safemode with networking
(restart and hit f8 while the load bar comes up for vista users)
when in safemode run the program as an administrator, when the program pops up click on the update tab and update and then do a full scan
the first time i did the scan it came up with two files and deleted them, thought i was ok the the next day the pop-ups started all over again, ran the program normally not in safe mode didnt come up with a single file
restarted in safe mode and the program picked up 7 files after updating and re scanning
Phil
Apr 04, 2011 @ 21:10:33
If you don’t have malwarebytes by now, you need to get it! Thankfully I had malwarebytes (got it after a previous fiasco) and was unable to run it normally due to this annoying vista internet security thing. So I restarted in safe mode with networking. Still popped up with vista security. Still unable to open a web browser (even firefox). still wouldn’t open MBAM normally. Checked for a solution on this page from another computer and saw the idea to right click on MBAM and click open as administrator and poof! Found the infection right away and got rid of it! Restarted normally and I am able to open avg, web browsers, and MBAM. Ran full scans with all and restarted again. Finished! What a headache though… Good luck!
Tony
Apr 05, 2011 @ 20:12:09
(Vist internet security 2011) It’s blocking me from getting access to the Internet to download the removable software what should I do
Gina
Apr 21, 2011 @ 21:06:34
I had the exact problem described here, with Vista Security saying I had harmful viruses and needed to purchase their product to remove. After a while, it prevented all programs from running on my laptop. I have the latest version of McAfee, which failed to detect any of this. I downloaded the free version of Malwarebytes Anti-Malware product on my desktop and renamed the executable to avoid potential problems with the virus. I put it on a thumb drive and ran it on my laptop as Administrator. It took a couple of hours to scan, detected 93 infected files (!), removed them, and everything works great like it did before the whole problem started.
Louise
May 24, 2011 @ 21:56:12
I had this virus and managed to get rid of it with Adaware but now have a whole range of problems, e.g. my left and right keypad buttons have been reversed and I can’t open the mouse menu in control panel as it says the application does not exist. If I try to click on the internet explorer logo it asks me which program i want to open it with. I am rubbish with computers and have no idea what to do. I tried to go on system restore but again it won’t let me use that without asking me which program i want to use to open it. If I try to type in a word in a search engine it writes it in back to front. Help!