Comments on: Windows Restore

By: Babar

Babar — Thu, 02 Feb 2012 09:35:45 +0000

I can see the files on the Desktop folder in My Documents in my computer, but my original desktop is grey.

By: accel

accel — Wed, 01 Feb 2012 16:18:59 +0000

Babar, have you tried to browser using Explorer and set “Show hidden files and folder” and see if the files are really there? Sub folders may still be hidden.

By: Babar

Babar — Tue, 31 Jan 2012 12:13:09 +0000

Had this virus a few days ago. A pop up message displayed and all my items hid. I run the Microsoft Security Scanner and the virus is gone. However my desktop is a blank grey screen, I can’t right or left click on it. Plus, once I unhid all my drives, the Start menu is showing the program,s but the folders are empty, also I can’t see the run exe on the start menu.

By: sard

sard — Mon, 26 Dec 2011 20:25:49 +0000

I lost my recent file and program history that was previously visible in the “Start Menu”.

To get it back, I did the following (XP):

1. Select Task bar and Start Menu Properties

Below “Privacy”, select the required settings

2. Select “Start Menu” option and Click on “Customize” button (top right)

Below “Start Menu Size” (just a little more than half way down), select the number of recent menu items to display

By: Shanzul

Shanzul — Sun, 18 Dec 2011 07:18:04 +0000

Also i noticed it hasn’t been mentioned yet or it has but really not brought up how to fix. During this whole process of killing the Virus and unhide your folders and Task Managing finding those suspicious EXE’s which shows above other comments that can help with those. No one has really clarified how to Bring back all your Favorites Online some one had the idea of just typing it in the search on your browser then u see favorites and I’m guessing u just click on each one and bookmark it on EACH EVERY TIME u type it in to find it. But I’m hoping there is an easier way to restore all those sites you bookmarked.

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OK so i had this problem like everyone else apparently but like other and some other I’m not very compute savvy. I managed to get rid of the virus using Malware and Essentials Malware picked up 5 Virus’s after using Essential which only spotted 1 Once doing Malware finding the 5 everything really fell into place. Now i figured i got everything until i realized i had to then unhide “EXAMPLES ABOVE THIS COMMENT WILL HELP YOU WITH RESTORING UR DESKTOP FOLDERS AND SO ON” i could or well which was important to me.

Moving on to People issues about restoring access to desktop background. Here is one way i seen——————————– “Went to this folder in the registry BTW Run is in your start menu on your bottom right on desktop (run > regedit):

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop

The virus had put an entry there called Blockdesktopbackground or something like that. Deleted that and it was back to normal.
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^ Unfortunately for me even though i cant setup desktop backgrounds
because i get a box saying access denied online “find something online oh hey a skyrim picture that would look cool on my desktop! “Access denied” the problem is that when i follow those steps i cant find the Blockdesktopbackground its not there, theirs only (default). Oh Yeah i forgot BTW this problem occurs when u noticed that your background is BLACK it maybe be different for other people

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Apparently their are other files as well that can be infected or would seem strange and unfamiliar exe’s as people said which ones to delete above i since I’m not comp savvy i don’t really know which ones are suspicious :)

By: Jim

Jim — Wed, 09 Nov 2011 13:54:16 +0000

Try this to make your files visible again. It has already worked multiple times for us since this virus somehow got into our entire network. The entire process works perfectly but if you just need to restore your files. Go to line 17 and download the unhide.exe file. It will restore everything to normal once the virus is removed.

http:// www. bleepingcomputer. com/virus-removal/remove-windows-recovery

Good Luck

By: Planas84

Planas84 — Wed, 09 Nov 2011 12:18:23 +0000

Puntotoy, have you tried updating MalwareBytes and run another scan? I pretty sure it is not part of System Restore virus. It could be another infection from a Trojan.

By: Puntontoy

Puntontoy — Wed, 09 Nov 2011 10:12:52 +0000

Just removed system restore on my laptop 2 days ago. My problem now is that there are somewhat radio and commercial that suddenly plays on the background eventhough I don’t have any search engine or program that is open.Aside from that my IE and Firefox just stops working. Hopefully somebody can help me. Thank you.

By: ben2021

ben2021 — Thu, 13 Oct 2011 08:19:26 +0000

Flo, Malwarebytes will remove that folder automatically. However, the folder you are looking is at this location:
C:\Users\(username)\AppData\Roaming\Microsoft\Windows\Start Menu\

The folder is hidden so you must unhide it. Using Windows Explorer, go to top menu > Organize. Select ‘Search and folder options’. On Folder Options, select the View tab. Then select ‘Show hidden files, folder and drives. Click OK and that’s it.

By: Flo

Flo — Thu, 13 Oct 2011 02:24:15 +0000

I’m confused. I’m scanning my computer now with STOPzilla and Malwarebytes’ and want to continue on to delete any of the files on my own but I cannot find the Star Menu folder under Users. In fact, it said to find , does that mean the User account your on (like for mine I have two separate accounts-one administrator [which is the one I'm on now] and the normal user)?