Remove User Protection

Uninstalling the rogue program ‘User Protection’ requires an effective anti-malware tool. You can find a quick removal guide on this page and a useful tool to instantly delete this malware.

User Protection virus will promote itself as a legitimate computer security program created for the Windows platform. User Protection is so harmful in a way that it can find and delete files related to F-Secure, NOD32, Malwarebytes’ Anti-Malware, Norton Internet Security, Avira AntiVir, AVG8, AntiVir, Agnitum Outpost Security Suite and Avast! This will render the mentioned software useless on the compromised computer. With that, penetration of User Protection will be undetected and unstoppable. Similar to its previous variant called Your Protection, the new version adopts its payload on altering settings on target PC that allows the rogue program to manipulate processes.When inside the computer, this malicious software will begin to trick computer users about the real security status. Fake alerts and virus detection will be posted to scare users and convince them to purchase the registered version of User Protection.

User Protection can be obtained by visiting questionable websites, fake online virus scanner, downloaded files from file-sharing networks and software vulnerabilities. Given this, you can avoid User Protection virus by  staying away from illegitimate web sites. Additionally, make sure that your antivirus program has the latest database update.

Screenshot Image of User Protection:

"User Protection" Image

Technical Details and Additional Information:

Damage Level: Medium

Systems Affected: Windows 9x, 2000, XP, Vista, Windows 7

Characteristics (Analysis)
User Protection” is a misleading security application or commonly tagged as rogue program. For some, it is computer virus hiding in the interface of fake-antivirus software. A rogue application usually spreads through correlated Trojan infection that typically acquired from malicious web sites, fake multimedia pages, email attachment and instant messaging application. If User Protection runs, it does not infect other files on the computer. The main damage it can cause is rendering certain programs unusable.

Malware Behavior
This virus will display different fake security alerts and tries to convince user that enduring virus attacks are detected. Through this scare tactics, attackers behind this fake anti-virus program are hopeful that victims may consider a purchase of User Protection. Some alerts may contain similar messages like these:

User’s activity loggers detected!
It’s strongly recommended to remove detected threats right now!

Your computer is being attacked from a remote PC.
Process is trying to steal your passwords listed below. It is highly recommended to block this threat now.

User Protection Removal Procedures

Systematic procedures to get rid of the threat are presented on this section. Make sure to scan the computer with suggested tools and scanners.

NOTE: It is recommended to PRINT or BOOKMARK this instruction because we need to restart Windows during the virus removal process.

Step 1 : Uninstall User Protection from Windows

1 On Windows Start menu, type Uninstall on Search field. Select Apps & Features on the list. For lower version of Windows, please choose Program and Features. You can uninstall or modify any installed application using this feature.

Program and Features

2 On next window, look for the item "User Protection" from the list and then, click on Uninstall button.

Remove Malicious Apps

3 When it prompts for confirmation, please click Uninstall to start deleting User Protection from Windows operating system.

Step 2 : Remove User Protection remaining items with this tool

This guide requires a tool called Malwarebytes' Anti-Malware. It is a free tool designed to eradicate various computer infections including User Protection. MBAM scanner and malware removal tool is distributed for free.

4 In order to completely remove User Protection, it is best to download and run the recommended tool. Please click the button below to begin the download process.

Download Tool

5 After downloading, right-click on the file mb3-setup-consumer-[version].exe and select Run as Administrator to install the application.

6 Follow the prompts and install with dafault settings. There are no changes needed during the installation process.

7 Malwarebytes Anti-Malware will launch for the first time. If it prompts for database update, it is necessary proceed with this step.

8 Click on Scan Now button on scanner's console to ensure that it thoroughly check the PC for any presence of User Protection and other forms of threats.

Scan Now

9 Once the scan has completed, Malwarebytes Anti-Malware will issue a list of identified threats. Mark all threats and remove them from the computer.

10 If it prompts to restart the computer, please reboot Windows normally.

Step 3 : Double-check if User Protection still exists

11 Click on the button below to download Norton Power Eraser from official web site. File will be save on your Windows Downloads folder.

NPE Download

12 After downloading, navigate its location and double-click on the NPE.exe file to launch the program.

13 Norton Power Eraser will run. If it prompts for End User License Agreement, please click on Accept to proceed.

14 On NPE main window, click on Unwanted Application Scan to quickly check the computer for malicious programs including User Protection.

Norton Power Eraser

15 NPE will proceed with the scan. It will search for Trojans, viruses, and malware like User Protection. This may take some time, depending on the number of files currently stored on the computer.

Step 4 : Run Additional Scanner to Ensure that User Protection is Totally Deleted

Online Virus Scanner:
Another way to remove a virus without the need to install additional anti-virus software is to perform a thorough scan with free Online Virus Scanner. Browse this page to see a list of free services from specific anti-virus and security company.

Alternative Removal Procedures for User Protection

Use Windows System Restore to return Windows to previous state

During an infection, User Protection drops various files and registry entries. The threat intentionally hides system files by setting options in the registry. With these rigid changes, the best solution is to return Windows to previous working state is through System Restore.

To verify if System Restore is active on your computer, please follow the instructions below.

1 On Windows Start menu, type RSTRUI on search field. Then, click the item or press Enter on keyboard.

RSTRUI Command

2 "Restore system files and settings" window will appear. Click Next button to see the list of active restore points.

3 Select the most recent one prior to having User Protection infection. Click Next to restore Windows to previous working and clean state.

4 It may take a while to fully restore back-up files. Restart Windows when done.

Optional : User Protection manual uninstall guide

IMPORTANT! Manual removal of User Protection requires technical skills. Deleting system files and registry entries by mistake may result to total disability of Windows system. We advise you to perform a backup of registry before proceeding with this guide.

1. Kill any running process that belongs to User Protection.
- Press Ctrl+Alt+Del on your keyboard.
- When Windows Task Manager appears, look for User Protection files (refer to Technical Reference) and click End Process.

End Task

2. Delete all registry entries that belong to this malware.
- Press [Windows Key]+R on your keyboard.
- In the 'Open' dialog box, type regedit and press Enter. This will open registry editor.
- Find and delete registry entries as mentioned in Technical Reference section.
- Close registry editor. Changes made will be saved automatically.

Run Regedit

3. Scan the computer with antivirus program.
- Connect to Internet and open your antivirus software. Please update to obtain the latest database and necessary files.
- Restart the computer in Safe Mode.
- Just before Windows logo begins to load press F8 on your keyboard.
- On Windows Advanced Boot Options, select Safe Mode and press Enter.
- Thoroughly scan the computer with your updated antivirus software.

4. Delete all files dropped by User Protection.
- While still in Safe Mode, search and delete malicious files. Please refer to 'Technical Reference'. Make sure that you execute 'End Task' first before deleting the file. Otherwise, the system will not let you perform this action.

Associated Files and Folders:Added Registry Entries:

About Marco Mathew

Marco Mathew works as Windows Network administrator before establishing Now, Marco is dedicating full-time to help computer users' fight viruses, malware, trojan, worms, adware, and potentially unwanted programs.

1 Comment

  1. AvatarSam Kumar

    Got the same virus. Tried many different things and finally.
    Restarted the machine is safe mode and deleted all the cookies and temp internet files and applications.

    Olaa.. Virus was removed.

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