By publishing this article, we aim to help our readers to avoid Windows Basic Antivirus infection. For those who become a victim, we also prepare an effective removal guide to delete this fake software.
Windows Basic Antivirus is another program computer user like you should not trust. It is a fake protection software that will terminate any security software you have on the system. Why Windows Basic Antivirus does this is because it wants only one AV program running. In addition, this malware disables your security software to avoid being detected and remain in good rank. To increase your trust towards the program, authors created Windows Basic Antivirus to show many fake warnings and alerts. You should not believe it. Moreover, this rogue software will scan your system and detect Trojans, viruses and worms. Once again, never rely on this bogus scan result.
It may be unknown to you how this program arrives on the system but you have take part on the infection process. If you visit malicious web sites that employs harmful script, it may drop and install Windows Basic Antivirus without your knowledge. Others may get this rogue program from fraud email messages that disguise as software updates, social network invitation, and similar courses from a well-known company. This email will contain a message with links pointing to malware. One click on the link is enough to initiate the process and install the fake antivirus. When Windows Basic Antivirus is present on the computer, prompts to purchase the paid version will never end. This constant advice is part of unjust marketing tactic.
All that Windows Basic Antivirus wants is your money. Buying this program will bring nothing but harm to your computer. So, it is important that you must delete the fake antivirus when spotted. On this page, we provide a solution with a tool that will remove the threat. The suggested tool does not require a purchase to remove Windows Basic Antivirus. It is a free tool. However, if you want complete protection, you may purchase the license version.
Technical Details and Additional Information:
Damage Level: Medium
Systems Affected: Windows 9x, 2000, XP, Vista, Windows 7
How to Remove Windows Basic Antivirus
Systematic procedures to get rid of the threat are presented on this section. Make sure to scan the computer with suggested tools and scanners.
Step 1 : Scan the computer with recommended removal tool
1 First thing you should do is reboot the computer in Safe Mode with Networking to avoid Windows Basic Antivirus from loading at start-up.
NOTE: You will need to PRINT or BOOKMARK this procedure, as we have to restart the computer during the removal process.
Remove all media such as Memory Card, cd, dvd, and USB devices. Then, restart the computer and please do the following:
Boot in Safe Mode on Windows XP, Windows Vista, and Windows 7 system
a Before Windows begins to load, press F8 on your keyboard.
b It will display the Advanced Boot Options menu. Select Safe Mode.
Start computer in Safe Mode using Windows 8 and Windows 10
a Close any running programs on your computer.
b Get ready to Start Windows. On your keyboard, Press and Hold Shift key and then, click on Restart button.
c It will prompt you with options, please click on Troubleshoot icon.
d Under Troubleshoot window, select Advanced Options.
e On next window, click on Startup Settings icon.
f Lastly, click on Restart button on subsequent window.
g When Windows restarts, present startup options with numbers 1 - 9. Select "Enable Safe Mode with Networking" or number 5.
h Windows will now boot on Safe Mode with Networking. Proceed with virus scan as the next step.
2 Download our malware removal tool and save it on your Desktop or any location on your PC.
3 Click on the button to start downloading our recommended anti-virus tool. Save it to an accessible location inside your hard drive or clean USB drive if you are downloading from a different PC.
4 When finished downloading, locate and double-click the file to install the application. Windows' User Account Control will prompt at this point, please click Yes to continue installing the program.
5 Follow the prompts and install as 'default' only. There are no changes needed during the installation process.
6 Malwarebytes Anti-Malware will launch for the first time. It is necessary to proceed with software update.
7 After downloading updates, please click on Scan Now button.
8 The tool willl run Threat Scan to ensure that it thoroughly check the PC for any presence of Windows Basic Antivirus and other forms of threats.
9 Once the scan has completed, Malwarebytes Anti-Malware will issue a list of identified threats. Mark all threats and click on Quarantine Selected.
10 If it prompts to restart the computer, please reboot Windows.
Step 2 : Ensure that no more files of Windows Basic Antivirus are left inside the computer
11 Click on the button below to download Norton Power Eraser from official web site. Save it to your desktop or any location of your choice.
12 After downloading, navigate its location and double-click on the NPE.exe file to launch the program.
13 Norton Power Eraser will run. If it prompts for End User License Agreement, please click on Accept to proceed.
14 On NPE main window, click on Advanced Scans. We will attempt to remove "Windows Basic Antivirus" by thoroughly scanning your current operating system.
15 On next window, click System Scan to perform standard scan on your computer.
16 NPE will proceed with the scan. It will search for Trojans, viruses, and malware like Windows Basic Antivirus. This may take some time, depending on the number of files currently stored on the computer.
17 When scan is complete. All detected risks are listed. Click on Fix Now to remove Windows Basic Antivirus and other known threats. Then, restart Windows if necessary.
Step 3 : Remove the Rootkit Trojan that installs Windows Basic Antivirus
Rootkit Remover is a stand-alone utility developed by McAfee. It can be used to detect and remove rootkit Trojan that is associated with Windows Basic Antivirus. This tool can detect rootkit that is part of ZeroAccess, Necurs, and TDSS family.
18 Download Rootkit Remover and save it to your desktop or any accessible location. Click the button below to begin the download.
19 Locate the file rootkitremover.exe and double-click to run the program.
20 When User Account Control prompts if you want to allow the program to make changes on the computer, please click Yes.
21 Rootkit Remover instantly scans the computer and look for presence of Trojans, viruses, and rootkit that is related to Windows Basic Antivirus .
22 Once it finishes scanning the computer, the tool will require you to restart Windows.
Alternative Removal Procedures for Windows Basic Antivirus
Use Windows System Restore to return Windows to previous state
During an infection, Windows Basic Antivirus drops various files and registry entries. The threat intentionally hides system files by setting options in the registry. With these rigid changes, the best solution is to return Windows to previous working state is through System Restore.
To verify if System Restore is active on your computer, please follow the instructions below to access this feature.
Access System Restore on Windows XP, Windows Vista, and Windows 7
a Go to Start Menu, then under 'Run' or 'Search Program and Files field, type rstrui.
b Then, press Enter on the keyboard to open System Restore Settings.
c Windows will display list of saved restore points. Select the most recent one to restore Windows to previous working and clean state.
d It may take some time to fully restore back-up files. Restart Windows when done.
Open System Restore on Windows 8 and Windows 10
a For Windows 8 user, go to Start Search, while on Windows 10, use the Start Menu Search and type rstrui.
b Click on the located program to open System Restore window.
c Windows will display list of saved restore points if it is active. Select the most recent one to restore Windows to previous working and clean state.
d It may take a while to fully restore back-up files. Restart Windows when done.
If previous restore point is saved, you may proceed with Windows System Restore.
Option 2 : Windows Basic Antivirus manual uninstall guide
IMPORTANT! Manual removal of Windows Basic Antivirus requires technical skills. Deleting system files and registry entries by mistake may result to total disability of Windows system. We advise you to perform a backup of registry before proceeding with this guide.
1 Kill any running process that belongs to Windows Basic Antivirus.
- Press Ctrl+Alt+Del on your keyboard.
- When Windows Task Manager appears, look for Windows Basic Antivirus files (refer to Technical Reference) and click End Process.
2 Delete all registry entries that belong to this malware.
- Press [Windows Key]+R on your keyboard.
- In the 'Open' dialog box, type regedit and press Enter. This will open registry editor.
- Find and delete registry entries as mentioned in Technical Reference section.
- Close registry editor. Changes made will be saved automatically.
3 Scan the computer with antivirus program.
- Connect to Internet and open your antivirus software. Please update to obtain the latest database and necessary files.
- Restart the computer in Safe Mode.
- Just before Windows logo begins to load press F8 on your keyboard.
- On Windows Advanced Boot Options, select Safe Mode and press Enter.
- Thoroughly scan the computer with your updated antivirus software.
4 Delete all files dropped by Windows Basic Antivirus.
- While still in Safe Mode, search and delete malicious files. Please refer to 'Technical Reference'. Make sure that you execute 'End Task' first before deleting the file. Otherwise, the system will not let you perform this action.
Did Windows Basic Antivirus blocks your Internet access?
It is usual that rogue program prevents user from downloading removal tools from the Internet. Thus, infected computer may be denied to access the Internet by making changes to computer's proxy, DNS, and Hosts file. To solve Internet connection problem, please see our guide in fixing a virus-blocked Internet access. Also, make sure that your Windows Host File is free from any malicious entries. View steps in cleaning Windows host file.