How to Remove Craw Ransomware (.craw Files Virus)

A craw virus or .craw file is a computer infection that was developed by cyber attackers to extort money from its victims. It encodes all important files and demands to pay a ransom in exchange for the decryption tool.

This page contains details of what Craw Ransomware Virus is all about. It explains how did craw virus install on the computer, how to prevent it, and way to save the system from this cyber attack.

Craw virus is another version of a known ransomware virus called STOP. It uses AES/RSA ciphers to encrypt all valuable and personal files on an infected computer. Then it appends .craw extension to all encrypted files. While Craw is bugging the system, images, videos, documents, audio files, and more will become unusable.

Then a _readme.txt or called as a ransom note will be placed on the victim’s desktop. It encloses information about what happened to your files. Craw virus states that personal and important data are encrypted with the strongest encryption and unique key. To decrypt it, victims have to pay $490-$980. The ransom amount is depending on how fast a victim will contact malware authors.

Craw virus insists that aside from paying the ransom, there is no other way to decrypt all encoded files. It provides an email address in which the victim can contact cyber attackers. We strongly suggest not paying the ransom or not even dealing with malware author.

About encrypted files, the best option to recover it is through backup data. Be warned that paying for ransom will not resolve the issue. Once you give the amount required, there is no guarantee that cyber crook will send back the private key and decrypt software.

Packed programs, freeware, and shareware applications can drop Craw ransomware into the computer. A malicious item like Craw virus may include on the installation process through Default settings. Thus, to avoid unwanted software from installing on the computer, a user must select Advanced or Custom settings. Then remove the checkmark on boxes to exclude suspicious or unknown applications.

If you installed Craw ransomware inadvertently, you have to remove the virus infection as soon as possible. After removal of Craw, it is vital to perform a full system scan with a trusted and effective anti-malware program.

We highly suggested keeping a reputable security software installed on the computer to obstruct any malicious code that trying to invade the system.

Screenshot Image

Craw Removal Procedures

Systematic procedures to get rid of the threat are presented on this section. Make sure to scan the computer with suggested tools and scanners.

Step 1 : Reboot Windows Into Safe Mode With Networking.

First thing you should do is reboot the computer in Safe Mode with Networking to avoid Craw from loading at start-up.

NOTE: You will need to PRINT or BOOKMARK this procedure, as we have to restart the computer during the removal process.

1 Remove all media such as Memory Card, cd, dvd, and USB devices. Then, restart the computer.

2 Boot Windows computer into SafeMode with Networking.

Instructions for Windows XP, Windows Vista, and Windows 7 system
a) Before Windows begins to load, press F8 on your keyboard.
b) It will display the Advanced Boot Options menu. Select Safe Mode with Networking.

Procedures for Windows 8 and Windows 10
a) Before Windows begins to load, press Shift and F8 on your keyboard.
b) On Recovery interface, click on 'See advanced repair options'.
c) Next, click on Troubleshoot option.
d) Then, select Advanced options from the list.
e) Lastly, please choose Windows Startup Settings and click on Restart. When Windows restarts, you will be send to a familiar Advanced Boot Options screen.
f) Select Safe Mode with Networking from the selections menu.


Step 2 : Detect and Remove Craw with Anti-malware Tool

3 Once the computer boots into Safe Mode with Networking, download the Removal Tool and save it on your Desktop or any location on your PC.

Download Tool

4 When finished downloading, locate and double-click on the file to install the application. Windows' User Account Control will prompt at this point, please click Yes to continue installing the program.

5 Follow the prompts and install with default configuration.

6 Before the installation completes, check prompts that software will run and update on itself.

7 Click Finish. Program will run automatically and you will be prompted to update the program before doing a scan. Please download needed update.

8 When finished updating, the tool will run. Select Perform full scan on main screen to check your computer thoroughly.

9 Scanning may take a while. When done, click on Show Results.

10 Make sure that all detected threats are checked, click on Remove Selected. This will delete all files and registry entries that belongs to Craw.

11 Finally, restart your computer.

Note: If Craw prevents mbam-setup.exe from downloading. Download the software from another computer. Renaming it to something like 'anything.exe' can help elude the malware.

Step 3 : Additional Anti-virus and Anti-rootkit Scans

Ensure that no more files of Craw are left inside the computer

12 Click on the button below to download Norton Power Eraser from official web site. Save it to your desktop or any location of your choice.

NPE Download

13 Once the file is downloaded, navigate its location and double-click on the icon (NPE.exe) to launch the program.

14 Norton Power Eraser will run. If it prompts for End User License Agreement, please click on Accept.

15 On NPE main window, click on Advanced. We will attempt to remove Craw components without restarting the computer.

Advance Scan

16 On next window, select System Scan and click on Scan now to perform standard scan on your computer.

Scan the System

17 NPE will proceed with the scan. It will search for Trojans, viruses, and malware like Craw. This may take some time, depending on the number of files currently stored on the computer.

18 When scan is complete. All detected risks are listed. Remove them and restart Windows if necessary.

Alternative Removal Procedure for Craw

Use Windows System Restore to return Windows to previous state

During an infection, Craw drops various files and registry entries. The threat intentionally hides system files by setting options in the registry. With these rigid changes, the best solution is to return Windows to previous working state is through System Restore.

To verify if System Restore is active on your computer, please follow the instructions below to access this feature.

Access System Restore on Windows XP, Windows Vista, and Windows 7

a) Go to Start Menu, then under 'Run' or 'Search Program and Files' field, type rstrui.
b) Then, press Enter on the keyboard to open System Restore Settings.


Open System Restore on Windows 8 and Windows 10

a) Hover your mouse cursor to the lower left corner of the screen and wait for the Start icon to appear.
b) Right-click on the icon and select Run from the list. This will open a Run dialog box.
c) Type rstrui on the 'Open' field and click on OK to initiate the command.


If previous restore point is saved, you may proceed with Windows System Restore. Click here to see the full procedure.

Leave a Comment

Your email address will not be published. Required fields are marked *