How to Remove Hets Ransomware (.hets Files Virus)

Hets is another computer virus from the STOP ransomware group. This malware encrypts essential data on the infected machine. Then it obliges the victims to pay the ransom if they want to recover their files.

What is Hets ransomware?

Hets is a ransomware virus that uses a sophisticated line of attack on computer systems. It employs the file-encrypting scheme to collect money from victims. This virus targets personal and valuable files stored on the infected computer.

Once it infects your machine, you can no longer access images, videos, documents, and other vital data. These files were encrypted and rename by affixing .hets extension. The agenda is to lock your files and ask for a ransom payment in exchange for decryption software. Malware author declares that this tool is needed to restore your files.

Hets virus placed a _readme.txt file on the victim’s desktop. This informs what happened to your files and how you can recover it. Cybercriminals insist that paying the ransom is the remedy to bring back access to infected files. The ransom price range from $490-$980. Once you contact them within 72 hours, you will pay the lower price. However, if you get in touch with the attacker after the time allotted, you have to pay the higher ransom amount.

As proof that online crook will decrypt your files, you can send one encrypted file (via email at salesrestoresoftware @, and they will decode it for free. Remember that the Hets virus wants to extort money from you. Thus, this is just a strategy to convince you to pay the ransom.

If your files encrypted by the Hets virus, the alternative solution to recover it is through your data backup. Never negotiate with cyber attackers. Meanwhile, you have to prioritize the threat removal. This ransomware virus may put another infection or other types of malicious codes into your computer. Hence, you must remove it as soon as possible.

How did the Hets virus install on the computer?

There are numerous approaches employ by online crook to disperse Hets ransomware. But the most typical method to deliver this threat is via email with malicious attachments. It tries to convince the recipient that the email comes from prominent firms, financial institutions, known shipping companies, and other popular organizations.

Tips to avoid dealing with Hets ransomware

• To prevent the Hets virus, never open an email attachment if it deems suspicious.
• Stay away from malicious websites, and do not click any flashy advertisements that you may encounter while you surf the internet. These might contain links that may trigger malware download.
• It is best to download free applications from reliable sources only.
• Always keeps an effective antivirus program running on the computer. Choose a security tool that can detect and remove all cyber threats.

How to remove the Hets virus?

To remove Hets ransomware, kindly refer to the removal instructions included on this page.

Screenshot Image

Hets Removal Procedures

Systematic procedures to get rid of the threat are presented on this section. Make sure to scan the computer with suggested tools and scanners.

Step 1 : Reboot Windows Into Safe Mode With Networking.

First thing you should do is reboot the computer in Safe Mode with Networking to avoid Hets from loading at start-up.

NOTE: You will need to PRINT or BOOKMARK this procedure, as we have to restart the computer during the removal process.

1 Remove all media such as Memory Card, cd, dvd, and USB devices. Then, restart the computer.

2 Boot Windows computer into SafeMode with Networking.

Instructions for Windows XP, Windows Vista, and Windows 7 system
a) Before Windows begins to load, press F8 on your keyboard.
b) It will display the Advanced Boot Options menu. Select Safe Mode with Networking.

Procedures for Windows 8 and Windows 10
a) Before Windows begins to load, press Shift and F8 on your keyboard.
b) On Recovery interface, click on 'See advanced repair options'.
c) Next, click on Troubleshoot option.
d) Then, select Advanced options from the list.
e) Lastly, please choose Windows Startup Settings and click on Restart. When Windows restarts, you will be send to a familiar Advanced Boot Options screen.
f) Select Safe Mode with Networking from the selections menu.


Step 2 : Detect and Remove Hets with Anti-malware Tool

3 Once the computer boots into Safe Mode with Networking, download the Removal Tool and save it on your Desktop or any location on your PC.

Download Tool

4 When finished downloading, locate and double-click on the file to install the application. Windows' User Account Control will prompt at this point, please click Yes to continue installing the program.

5 Follow the prompts and install with default configuration.

6 Before the installation completes, check prompts that software will run and update on itself.

7 Click Finish. Program will run automatically and you will be prompted to update the program before doing a scan. Please download needed update.

8 When finished updating, the tool will run. Select Perform full scan on main screen to check your computer thoroughly.

9 Scanning may take a while. When done, click on Show Results.

10 Make sure that all detected threats are checked, click on Remove Selected. This will delete all files and registry entries that belongs to Hets.

11 Finally, restart your computer.

Note: If Hets prevents mbam-setup.exe from downloading. Download the software from another computer. Renaming it to something like 'anything.exe' can help elude the malware.

Step 3 : Additional Anti-virus and Anti-rootkit Scans

Ensure that no more files of Hets are left inside the computer

12 Click on the button below to download Norton Power Eraser from official web site. Save it to your desktop or any location of your choice.

NPE Download

13 Once the file is downloaded, navigate its location and double-click on the icon (NPE.exe) to launch the antivirus program.

14 Norton Power Eraser will run. If it prompts for End User License Agreement, please click on Accept.

15 On NPE main window, click on Advanced. We will attempt to remove Hets components without restarting the computer.

Advance Scan

16 On next window, select System Scan and click on Scan now to perform standard scan on your computer.

Scan the System

17 NPE will proceed with the scan. It will search for Trojans, viruses, and malware like Hets. This may take some time, depending on the number of files currently stored on the computer.

18 When scan is complete. All detected risks are listed. Remove them and restart Windows if necessary.

Alternative Removal Procedure for Hets

Use Windows System Restore to return Windows to previous state

During an infection, Hets drops various files and registry entries. The threat intentionally hides system files by setting options in the registry. With these rigid changes, the best solution is to return Windows to previous working state is through System Restore.

To verify if System Restore is active on your computer, please follow the instructions below to access this feature.

Access System Restore on Windows XP, Windows Vista, and Windows 7

a) Go to Start Menu, then under 'Run' or 'Search Program and Files' field, type rstrui.
b) Then, press Enter on the keyboard to open System Restore Settings.


Open System Restore on Windows 8 and Windows 10

a) Hover your mouse cursor to the lower left corner of the screen and wait for the Start icon to appear.
b) Right-click on the icon and select Run from the list. This will open a Run dialog box.
c) Type rstrui on the 'Open' field and click on OK to initiate the command.


If previous restore point is saved, you may proceed with Windows System Restore. Click here to see the full procedure.


Is Hets Dangerous?

Yes, Hets can badly affect your computer and slow down its performance and usability.

Can I Remove Hets from my Computer?

Yes, Hets can be removed by downloading our recommended antivirus software and scanner.

How Easy is it to Remove Hets Virus?

Nearly all paid antivirus scanners and removal tools should help remove the Hets virus from your computer.

Once I remove Hets do I still need antivirus?

Yes, new viruses such as Hets are created everyday and the only way to stay 100% protected is to use antivirus on your device.

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