Security Tool Warning and Security Tool Firewall Alert
Pop-up messages “Security Tool Warning” and “Security Tool Firewall Alert” are fake pop-up alerts originating from Security Tool rogue program. Issuing this false warning intends to deceive computer users and get confuse on its security status. Having the fake alert messages simply indicates that system is highly infected with malicious program. Most of the time, users may unintentionally download the program from fake antivirus web sites, file-sharing networks and malicious hyperlinks included in the body of spam email messages. Its main purpose is to sell the program by producing scary and fake alerts on victim’s machine.
The full warning message reads:
Security Tool Warning
Spyware.IEMonster
activity detected. This is spyware that attempts to steal passwords from Internet Explorer,
Mozilla Firefox, Outlook and other programs. Click here to remove it
immediately with Security ToolSecurity Tool Firewall Alert
Security Tool Firewall has blocked a program from accessing the Internet.
Taking off the rogue program that generates this alert is the most viable solution for pop-up to disappear. An effective anti-malware program should find and delete virus-related files and registry entries when run in full scan. Avoid executing any prompts coming from “Security Tool Warning and Security Tool Firewall Alert” as it can lead to stolen credit card information when user purchases the full version.
Screen Shot Images:
Technical Details and Additional Information:
Damage Level: Medium
Systems Affected: Windows 9x, 2000, XP, Vista, Windows 7
Malware Behavior
The malware fabricates several fake warning that imitates Windows task bar alert to deceive its victims. The message may contain the following text:
Security Tool Warning
Some critical system files of your computer were modified by a malicious program. It may cause system instability and data loss. Click here to block unauthorized modification by removing threats (Recommended)
Security Tool Warning
Intercepting programs that may compromise your privacy and harm your system have been detected on your PC. Click here to remove them immediately with Security Tool.
Security Tool Warning
Your PC is still infected with dangerous viruses. Activate antivirus protection to prevent data loss and avoid theft of your credit card details. Click here to activate protection.
Security Tool Warning
Security Tool has detected harmful software in your system. We strongly recommended you to register Security Tool to remove these threats immediately.
How to Remove Security Tool Warning and Security Tool Firewall Alert
Boot Windows in Safe Mode With Networking
1. First thing to do is to reboot the computer in Safe Mode with Networking to avoid 'Security Tool Warning and Security Tool Firewall Alert' from loading at start-up. You may want to print this procedure as we have to restart the computer to complete the removal process.
- Restart the computer.
- Before Windows begins to load, press F8 on your keyboard.
- It will display an Advanced Boot Options menu. Please select Safe Mode with Networking.
- Windows will now start in Safe Mode.
Remove 'Security Tool Warning and Security Tool Firewall Alert' with MalwareBytes' Anti-Malware
2. Download removal tool from this page and save it on your Desktop or any location on your PC.
3. When finish downloading, double-click on the file to install the application.
4. Follow the prompts and install with default configuration.
5. Before the installation completes, you need to update the database.
6. Click Finish. Program will run automatically and you will be prompt to update the program before doing a scan. Please update.
7. When finished updating, the tool will run. Select Perform full scan on main screen to check your computer thoroughly.
8. When scanning is finished click on Show Results.
9. Make sure that all detected threats are checked, click on Remove Selected. This will delete all files and registry entries that belongs to 'Security Tool Warning and Security Tool Firewall Alert'.
10. Restart your computer.
Note: If 'Security Tool Warning and Security Tool Firewall Alert' prevents mbam-setup.exe from downloading. Download the software from another computer. Renaming it to something like 'anything.exe' can help elude the malware.
PAUL
Oct 07, 2009 @ 13:31:14
I believe I successfully downloaded PC Tools, but I did not know how to start it. This ‘Security Tool’ is blocking me from using my all-in-one “Windows Live Care” security, and blocking me from doing just about everthing. Please help. Thank you..
Paul
John Smith
Oct 08, 2009 @ 21:38:23
I just got hit by it….go for system restore…thats how I fixed it
Philly Keith
Oct 09, 2009 @ 19:25:52
try this move, it worked for me after going nuts over this for a whole day.
Reboot in safe mode
browse to C:\Documents and settings\all users\ application data
There will be a folder in there that has eight numbers as a name (ex 91908431)
Delete this bad boy, empty recycle bin
Reboot normally, delete all left over shortcuts, empty recycle bin again and you are home free.
gabriel
Oct 10, 2009 @ 19:20:15
I got hit by this virus, it has taken over the whole system. I need help.
Cannot even start in safe mode
Clay
Oct 11, 2009 @ 23:29:46
I restarted in safe mode (F8) and then used the restore function – all progs – accessories – system tools – system restore. I’m using XP.
So far, OK.
Security Tool Warning
Oct 13, 2009 @ 22:49:45
Got hit with this. I can’t start in Safe Mode and it will not let me delete this file as Philly Keith mentioned. Any other suggestions?
Manuel
Oct 15, 2009 @ 02:04:44
I can’t open any programs from nor even download anti-virus.
andie
Oct 17, 2009 @ 23:56:34
Got hit yesterday, now can’t even start safe mode. Already reboot and f8, but only shows up blank when select safe mode
What to do? Urgent help
Janine Smith
Oct 21, 2009 @ 16:57:53
I completed the purchase with fake information but with the correct number of characters of cc numbers etc. and the annoying pop-up and blue screen of near death disappeared after telling me my computer is clean!
AVG appears to have picked out the Trojans and put them in its vault.
jay313
Oct 21, 2009 @ 21:01:32
I cannot download any spyware or malware and cannot reboot in safe mode, please help, it’s driving me crazy.
Jim
Oct 22, 2009 @ 03:31:41
First I used msconfig to disable all start up programs. Did a reboot and “Safety Center” still loaded. I then deleted any .exe files in the root dir that I didn’t reconize. Then I renamed the Directory “Program Files\Safety Center” to “junk”. Did another reboot and the program DID NOT load. Still couldn’t get any anti-virus to run. Removed the hard drive and added it to a computer running One Care, did a scan and found 26 diff virus. After returning the hard drive to the first puter, I reinstalled SP2 to XP. Then installed AVG 9.0 with NO problems.
Ahmed
Oct 23, 2009 @ 03:51:49
how did i remove
Jerry Banks
Oct 28, 2009 @ 09:44:04
I did it as Philly Keith said and it is OK.
Thanks
Bye from Czech republic
Lori
Oct 29, 2009 @ 23:11:06
Also did as Phily Keith said and got rid of it easily. Thanks
jerome
Oct 30, 2009 @ 02:43:30
pris avec ce virus
"T"
Nov 01, 2009 @ 00:22:55
Philly Keith was a life savor OMG Can’t say thank You enough
Rosemary
Nov 05, 2009 @ 20:24:56
I get the blue screen of death immediately when I try to boot in Safe Mode. When I restart normally, Security Tool won’t let me open a single window. Not “Run” or “Search” or “Control Panel” much less any programs. A pop-up windows says that all of those are infected with viruses trying to steal my credit card information.
Any ideas?
Jun
Nov 11, 2009 @ 00:40:49
Hi,
I got hit by this virus and after listening to some ill advice, I ran MSCONFIG and unchecked everything except regedit. It did not bring me to Safe Mode and every option of Safe Mode brought on the blue screen of death. Tried going into ‘Last Known Good Configuration’ and ‘Start Normally’ but both produced a green screen of death!
How do I recover from this? I am now more interested in booting into some place than to rid the virus!
PLEASE HELP!
Jill
Nov 12, 2009 @ 22:51:35
I am using a VISTA system – how do I get rid of this virus in VISTA? Thanks!
debbie montgomery
Nov 13, 2009 @ 08:26:05
how did i remove
Tyler
Nov 14, 2009 @ 01:03:53
Thanks Clay your antidote worked.
Jimmy W
Nov 15, 2009 @ 04:50:53
get task manager running by hitting ctrl+shift+esc. you must do this the second windows appears. If you get task manager running before the malware starts you can then shut down the process. then delete by using Philly Keith’s instruction.
joan
Nov 16, 2009 @ 04:04:35
Fake Security Tool, it block my PC for 2 days and it force & ask me to buy its program, go to hell for Security Tool.
RD
Nov 24, 2009 @ 00:53:18
This showed up on my daughter’s laptop today. I ran her Norton Virus Scan. It detected and “quarantined” the Security Tool application.
Marta
Nov 24, 2009 @ 02:14:57
Hi,
I did what Philly suggested but it only worked for 1/2 a day. My wireless connection is not working and I tried everything that I can think of. I am in desperate need of my computer, i run on Vista. Please help!!! Thanks! :)
kimalablanch
Nov 28, 2009 @ 01:10:32
how do u remove this off of my computer
Jorge d. reynoso
Nov 29, 2009 @ 04:18:07
Theser people should be killed… I got hit and I spent a whole day trying…
I’ll try all the sugestions above.
“saludos” from Mexico
Jorge d. reynoso
Nov 29, 2009 @ 04:18:32
Theser people should be killed… I got hit and I spent a whole day trying…
I’ll try all the sugestions above.
“saludos” from Mexico
Nacnudgolf
Nov 29, 2009 @ 19:42:10
Re: CLAY Oct 11th
Worked for me!! On XP
jason
Nov 30, 2009 @ 03:05:48
I used task manager to shut it down and then quarantined it with AntiMalware by Malwarebytes
Sean
Nov 30, 2009 @ 19:02:30
I downloaded antimalware by malwarebytes onto a flash disk, started computer in safe mode then installed malwarebytes software and ran scan, etc… restarted ok. My bullguard antivirus switched to Block All Traffic and left me wondering for a whole day why I couldnt then get internet access after cleaning my system. Had to uncheck traffic blocker from firewall prog, i.e., uncheck the panic switch.
Sabrina
Dec 02, 2009 @ 04:56:53
Sean, i seem to have the same problem with this virus – where do I go to uncheck traffic blocker ? I searched on my drive but to no avail. I restarted Windows and all seems fine but internet not working….
LACEY
Dec 02, 2009 @ 18:48:43
philly keith please help me delete security tool virus.
LACEY
Dec 02, 2009 @ 18:48:49
philly keith please help me delete security tool virus.
kathleen
Dec 02, 2009 @ 21:55:40
A fellow employee had this stupid problem today. Only the blue screen with all the pop-ups. I found a great solution for the short-term anyway. I pretended to want to buy their virus removal software and filled in fake info and credit card info. The first time I was “denied” but the second time it worked. It said it was accepted and it did a fake virus scan then everything went back to normal. Employee working as normal for past several hours so it seems to have worked for now.
rada
Dec 04, 2009 @ 03:26:02
I need help!!! I have windows vista and I did what Philly K said… i went in safe mode and looked for the appdata folder and there were no files with numbers ..only three files in there!!! what do i do???? pleaseee help
Jenie
Dec 05, 2009 @ 03:33:21
you have to download malrebytes’anti-malware after downloading it just unplugged the internet connection so that security tool will not appear in your screen then restart your computer. Open malware then click run and follow the instruction.
Dom
Dec 05, 2009 @ 19:05:24
Dear Mr. Philly Keith
Thank you very much… worked in safe mode(Thank God) Opened C:\Documents and settings\all users\ application data
and first folder was 8digits, sent all to recycling bin and emptied it…
After rebooting went to start and security tool and deleted it then deleted icon from desktop by drag and drop into recycle bin… finally emptied bin. Hopefully it wont return(fingers crossed)
Keep up the good work!!!!!!
Leah
Dec 06, 2009 @ 11:31:35
I was able to delete this by Finding the process in the Task Manager (just lpocat something that is a bunch of numbers only), stoping the process, then simply delete the exe and folder. Did not need to start in Safe mode. It has been gone for about an hour now and am having no problems. This thing apeared to be restarting my machine constantly as well.
Chris
Dec 08, 2009 @ 22:15:08
My girlfriend said something popped up on my comp. it was this… it wont let me browse the internet and i dont have security tool on my comp. so how did it get there and how do i get passed the run around pop up game to download something… is security tool a bad thing… do i not want to subscribe?
Chris
Dec 08, 2009 @ 22:20:28
it wont let me browse the internet and i dont have security tool on my comp. so how did it get there and how do i get passed the run around pop up game to download something… is security tool a bad thing… do i not want to subscribe?
Claire
Dec 09, 2009 @ 21:18:34
I got this nasty piece of work and got rid of it by using file back-up then the repair and restore system. This has worked so far. I’m using windows vista premium. I tried the other options but it would’nt let me even open task manager, also when you just delete it thru’ windows defender it went then kept coming back when i switched comp. on again.
Bailey
Dec 12, 2009 @ 04:49:42
I am not that computer savy but I have been hit. When I go to my C: drive as Philly Keith suggested I do not see applicaiton data. Help
alexkd
Dec 13, 2009 @ 22:05:26
Just got rid of this on my other halfs laptop. not a nice thing this one, but all i did was reboot into safe mode (restarted laptop and held f8, selected safe mode WITH NETWORKING) went online and downloaded malwarebyte’s anti-malware software and ran it, hey presto all gone and done. in roughly 30 minutes.
good luck all
alexkd
Dec 13, 2009 @ 22:09:42
oh and by the way, she has windows vista.
anish patel
Dec 15, 2009 @ 12:32:48
i have same problem from my pc i want to solw this problem how can i solw this problem plzzzzzzzzzz help me
Mandy
Dec 17, 2009 @ 06:34:09
I rebooted in safe mode and then did a system restore and so far it work. Thanks Clay.
For Philly Keith, I tried doing what you said but I do not have application data in the C:…would it be another name or is there another way to retrieve that 8 number long file?
Sarah
Dec 18, 2009 @ 08:09:41
I did what Philly said. Thanks Philly your the one. It works.
THEHACKER
Dec 20, 2009 @ 11:21:40
Security Tool is a rogue. I have a serial for it:WNDS-S0DF5-GS5E0-FG14S-2DF8G
that will stop the annoying false messages anyway
Sherry
Dec 21, 2009 @ 09:29:07
I just got hit with this on my laptop. I have XP Pro and I tried going into safe mode, but the drivers only go halfway down and stop. I tried simply rebooting normally and now I don’t get any screen at all. Please help.
Jimmy
Dec 21, 2009 @ 16:30:07
I can not find C:\Documents and settings\all users\ application data
In my Local Disk C;, I show Program Files folder, temp, users, and windows…
Where do I go? Using Vista too by the way…
Mark
Dec 21, 2009 @ 18:53:47
Hope this helps a few of you.
Just found this on my daughters laptop which is running Vista.
Start in safe mode F8, go start, computer, local disc C:, program data, about 3rd folder down was a folder called 45758332 (not sure if it will be the same number in all cases), I explored it just to check and it contained the scurity tool.exe file)
Delete this folder and reboot.
once you have restarted delete it from the start list and the desktop shortcuts and all should be fine.
Jimmy
Dec 22, 2009 @ 21:18:55
I see no “program data” folder. I looked through all the folders listed under the C drive and found no folder containing numbers like that anywhere. When I open up C Drive, I show PerfLogs, Program Files, SwSetup, temp, Users, and Windows folders.
Any advice??
Mark
Dec 22, 2009 @ 21:31:20
oh s**t I am sorry I missed a step!!
its in program files
Mark
Dec 22, 2009 @ 21:32:47
hope you check back soon and get this sorted ill be checking back every few minutes for the next hour or so
Jimmy
Dec 22, 2009 @ 21:38:06
Ended up doing a system restore in safe mode. All looks like its back to normal now. Hope this is a permanent fix.
Jimmy
Dec 22, 2009 @ 21:38:53
Just saw your message. Let me go see if its in that location…
Jimmy
Dec 22, 2009 @ 21:40:45
I see no numbered folder anywhere like you mentioned in any folders in the C Drive. I have shut down and started back up now 5 times with no problems. Im guessing (and hoping) the restore worked.
Thanks for all your help. Will let you know if problem comes back.
Mark
Dec 22, 2009 @ 22:02:38
ok fingers crossed
Dan
Dec 26, 2009 @ 09:25:12
Thank you Philly Keith, Your instruction was spot on. I appreciate the post, it saved me a lot of time and effort. I also used the left shift – delete feature to eradicate the files and bypass the recycle bin.
dylan
Dec 26, 2009 @ 14:55:56
i dont know how to get rid of it its driving me nutts
mike
Dec 26, 2009 @ 18:52:58
do any one no how to get your money back from security tool and what kind of legal action i can take against these crooks
LUIS
Dec 27, 2009 @ 06:06:44
than you sooo much the hacker
My virus-infected laptop was driving me crazy for over a week!
aziz
Dec 29, 2009 @ 12:21:48
than you sooo much the hacker
JON
Dec 29, 2009 @ 23:51:19
i tried everything i could using you guys help but it seems they know how people get rid of em and is blocking me all access to my folders and such i cant even get into safe mode!! i need help bad im on the verge of smashing my comp
sharon
Dec 30, 2009 @ 00:04:38
Thank you Keith!!!!!
Thank you!
Jeff
Dec 30, 2009 @ 04:39:38
Home PC got infected with this virus, can’t download any removal tools / desktop blue / all programs won’t open say infected, wants me to purchase security tool for virus removal = any help would be appreciated.
jeff
jamesy
Dec 30, 2009 @ 13:44:59
WAT I DID WAS REBOOTED IN SAFE MODE BY HOLDING F8 AND SCROOLIN DOWN TO SAFE MODE AND HITTING ENTER YOUR ICONS SUD POP AS NORMAL AND THE ICON FOR DIS SECURITY TOOL YOKE IT LOOKS LIKE A SHIELD AND ITS BLUE IS THERE DELETE DIS AND FROM YOUR RECYCLE BIN GO 2 ALL PROGRAMS AND DELETE IT THER ASWEL SHUT DOWN UR SYSTEM AGAIN TURN BACK ON THEN HOLD F8 AGAIN SCROOL DOWN 2 SYSTEM RESTORE CENTER AN HIT ENTER AGAIN LET IT DO THE REST ITS SELF ABOUT TEN MINS IT TAKES THEN U,LL NEVER C IT AGAIN HOPE DIS HELPS SUM1 BYE……………………
graciela ramirez
Jan 03, 2010 @ 01:51:02
omg!can someone please help me am in deead of help.i purchased the fukken security tool and now its turned into a disaster i purchased iit fpr$ 130.00.and now my dad iis really mad kuz its made iit worse.kan someone please let me noe were to contact thiis security tool ppl.so i kan get my moneyy bakk!please HELP!ME!its an emmergencyyy please.i beg u for HELP!
thank u
Jodi
Jan 03, 2010 @ 06:57:06
OMG! Help! Downloaded the program, spent the money now what do I do!!! OMG…. what do I do!!!!!!!!!!
katy
Jan 03, 2010 @ 20:16:34
i have tried keith’s suggestions and was able to complete his task – it still will not let me on the internet and now my computer has gone completely blank – i have a black screen – please help
katy
Jan 03, 2010 @ 20:18:31
when restarting in safe mode it goes have way down the screen with mult(0)disk etc ….. then stops mid way to a bottom black screen and freezes
Debbie Scotting
Jan 03, 2010 @ 23:02:49
THANKYOU!!!!!!!!!!!!!!!!!!!!!!!!!!! Philly Keith & Jamesy!!!
I thought I had lost all my work and everything!!! THANKYOU Sooooo Much!!!!!!!! If i could kiss you i would!!!!! Thankyou
Bobbe
Jan 08, 2010 @ 01:03:27
Same as katy…safe mode stops half way down the screen with mult(0)disk etc….what next?
GabbyG
Jan 09, 2010 @ 00:31:51
Got if off the computer but now I have no access to the web it reconizes’s the wireless internet but wont connect??? any help???
Andrea
Jan 15, 2010 @ 19:31:43
Anyone having problems reconnecting to their wireless router after getting rid of this nasty bug should call the router company (IE:Belkin, ect) to get help reconnecting the router to your station. That being said:
This is ONE NASTY, NASTY virus program! An employee in my office had her PC infected with this vicious program. The MIT DEPT could not figure it out as this program blocks anyone from entering ANY PROGRAMS on their computer.
Philly Keith is right on the button. I was able to remove this program. I wrote everything down so I could relay to others what works. This is step by step as some people are not as computer savvy as others, so bare with me please : ) Here is what I did:
*When you are restarting windows, the first screen to appear (in my case) is a blue screen that says DELL and has the F commands for set up and safe mode in the upper right of the screen.
*when this screen appears it only stays on a few seconds so VERY QUICKLY hit the F8 safe mode key and hold it down until the next screen appears.
*This new screen prompts you to choose what mode you want to start windows in. Use the up and down keys (located below the delete, end, page down keys) to select the safe mode and hit enter.
* Allow windows to start up and fully load in the safe mode.
* Once fully loaded, click on the start menu. Then click on the run….which is usually located below the search.
* When this opens type C:\documents and settings\all users\application data
* Click ok
* A page comes up with file folders of all applications on your computer. There was only one file that contained numbers only. Click open that file.
* A new page opens that shows The virus “Security Tool”.
* I left clicked on the file (do not open!!!!) and clicked on the delete (which sends it to the recycle bin).
* I then clicked the back button and sent the file folder with the number (which is now empty) to the recycle bin.
* I closed out that window. I opened the recycle bin from my desk top and emptied my recycle bin.
* I shut my PC down and restarted. The virus was gone. I had to go into my display options and fix some of the display settings that had been changed from this virus. I also ran my anti virus program and scanned my computer right away. Everything is working good now. I hope that this helps someone out.
fatoni
Jan 16, 2010 @ 18:12:03
in my desktop ollweis is the warning securite tool i dont now what to do
Rob Wright
Jan 18, 2010 @ 23:20:50
I got the infected crap, managed to start a scan, no virus was detected, rebooted and fk it was still there this time I could not access my Virus Protection files. I went to safe mode and as I could not establish the name of the file, I fumbled around using search for recently added exe. to no avail. I right clicked Security Tool on the desk top, This pointed to C:\ProgramData\71319324.exe. I was still unsure at this stage whethere this was the fkn problem so I renamed the file Rem71319324.exe. I shut down and rebooted normally and the pain I had been experiencing for hours had gone. I then deleted the shortcut, went back to the renamed file and dispatched it to the bin. Then I mtied the bin shut down and did a search for the fkr. Its gone
Marrel
Jan 19, 2010 @ 04:04:59
Andrea – good job! I had to go through the process twice; you also need to delete the icon on the desktop. After I did that – along with your detailed process – it is Gone!
darryl
Jan 19, 2010 @ 14:37:16
i had that on my computer it was a nightmare to remove but got my mate to remove now its gone i just hope it doesnt come back,is there a chance of it coming back i hope not w,b
darryl
Jan 19, 2010 @ 14:37:46
how did it get on there in the first place
Mary C
Jan 20, 2010 @ 19:34:38
My son clicked a pop-up last night and that installed this stupid Security Tool bug. What a PITA! Don’t click pop-ups. Especially the “your system is infected” pop up, don’t click anywhere on it – even the x to close it. If you do, the virus will be downloaded. Just shut down without clicking anywhere on that pop-up box.
To get rid of it: Use Ctrl/Alt/Delete to open the task manager, but you have to -catch it – by clicking it as soon as it opens, otherwise the virus tries to close the task manager as soon as the task manager opens. It took me a couple of tries, but I got it.
Find the process with the numbers only and click “End Process” That will end the annoying pop-ups and you’ll get control back. Then run your antivirus software, or the Malicious software removal tool.
Reboot and you should be good to go.
nicole0214
Jan 20, 2010 @ 21:27:20
THEHACKER, thank you much!!! the serial number worked fine.. thanks again..
guys, try activating the security tool and enter this license number: WNDS-S0DF5-GS5E0-FG14S-2DF8G.. it worked fine for me.. credits to THEHACKER.. after getting rid of the annoying pop-ups, proceed now to Andrea’s advice just to make sure that security tool is out if your pc..
louise
Jan 23, 2010 @ 01:34:42
I had this on my lap top today…never let your kids near your lap top :-[ I followed philly keiths instructions and its gone…just worried where its gone too though cos they do say you never really delete all data from your computer…doin a full scan now..fingers crossed
lerie
Jan 23, 2010 @ 06:59:38
go on youtube and type in security tool. there is a vid that helps alot!
Lulu
Jan 23, 2010 @ 15:49:22
People please help me!! My laptop got infected with security tool virus yesterday, and today I can not even switch my laptop on. It seems completely dead. What now? I’m now so desperate. What must i do to get this machine to say something. Is there any other way to switch a laptop on except with the help of a button? Thank you!
Lulu
Jan 23, 2010 @ 16:44:19
Thanks, I just managed to switch it on, but it was really strange since it was not the battery problem. Scanning in safe mode right now, let’s hope for the best. This is one really vicious virus.
Lulu
Jan 23, 2010 @ 18:06:23
ok, started up in safe mode. Downloaded Malwarebytes on another machine, placed on USB stick and installed on an infected laptop while in safe mode. After installing ran a scan and removed the BAD BAD BAD files that came with security tool horrible virus. Restarted and laptop is happy again. Thank you God and the good people on this forum and elsewhere.
renizans
Jan 25, 2010 @ 03:36:23
Mine wouldn’t allow me to open anything… wouldn’t even allow me to open in safe mode. I Clicked the buttons on Security Tools pop-ups as if I was going to purchase it but instead of actually purchasing it i hit the activate button to enter my fake activation number. TheHacker listed it above. It acted as if it was cleaning up my computer then said it was clean. That finally allowed me to open up in safe mode to get rid of it. I opened in safe mode with Networking and googled and downloaded Malwarebytes. Set it up and ran it in safe mode. I did a full scan and it got rid of every bit of it. Thanks to all for your help!
chattyc2
Jan 25, 2010 @ 21:46:48
PHILLY KEITH is my Hero!!!!
kevphill2
Jan 26, 2010 @ 08:24:00
can sumone please help me. I’ve got security tool virus, it is killing me. It turns off and on every 15 minutes.
jbcmorgan
Feb 03, 2010 @ 22:32:00
Thanks for all of your input guys! Mine required both deleting it as Philly said and running a retore. I was also unable to start Windows in safemode, so I turned it off by holding down the button instead of shutting it down. When turning it back on it automatically prompted me to start in safe mode after telling me it was shut down wrong. Hope this helps!
yvonne
Feb 07, 2010 @ 14:50:51
hei, My problem is the “security tool” is blocking my windows live, how i could fix this virus. Please help me
Jennifer
Feb 07, 2010 @ 19:47:41
I think I have removed security tools virus, but now how does a person go about getting your money back that you purchased this with? Also can they continue using your card?
Wanda
Feb 09, 2010 @ 18:27:45
I am going trough the same thing. As soon as I turn my computer on and try to log in to the internet, I see this big red sign taling me be careful and to buy their product. It look kind of fugi to me so I never did, but their is no way to get read of this I’ve tried everithing……Pist off I dont see how this is possible to do I is posible, but it realy pist me off. I dont see how other people can do this to hard working people. This suuucks…..
cujo
Feb 09, 2010 @ 19:05:46
I am having the same problem as some of the people above. PC won’t start up in safe mode, stops halfway while loading the drivers. If i try and start normally, I just get a blank screen. Any suggestions on removing this virus?
Thanks for your help.
emily
Feb 11, 2010 @ 20:24:34
Hi all
I have just had the same problem – Damn thing! I have been trying for several hours to resolve this and (fingers crossed) I have solved it, with a lot of help from the above comments. I ran my laptop in safe mode (f8) then restored system (start-all programs-Accessories-system tools.) I restored it from a couple of days back. When my laptop re-started i still had that damn SYSTEM TOOLS icon!!! So i tried to do C:\Documents and settings\all users\ application data and removed the icon ETC empty recycle bin…. But I too couldn’t find it… So i went on the icon on my desk top and right clicked… went to properties…then the option find target should take you to the path! Tad-dah! Delete the Icon and then empty recycle bin! Good luck x
Ahmad Ali Iqbal
Feb 13, 2010 @ 04:12:34
I bring a great news for Windows 7 users to get rid from this virus. It was continuously poping up on my desktop whatever I was trying to open even was not allowing me to install any antivirus software. The way I was successful removing this is as follows;
1- Click on start and in search type Forefront Client Security, open this default program; 2- Click on Antimalware protection; 3- Click on “Run Quick Scan” from left side bar; 4- It will pick a trojen in a min or so; 5- You will get an option to remove;;; This gave me big relief as my office is closed for 10 holidays and without this I couldn’t be able to use my PC until the IT guys from my company came back to work.
It would be my pleasure, if I can help the people in trouble. If this suggestion helps you, please share your experience with me. You can find my contact details simply by googling my name with quotes (like “full name”).
Ahmad Ali Iqbal
Feb 13, 2010 @ 04:47:05
Sorry, I forget to add furthere that you would need also need to remove the program so that next time when you boot doesn’t lood again. For that follow the following steps;
6- Click start, search “show hidden files and folders” and set the radio button “show hidden files, folders and directories” and click ok; 7- Go to “C:\ProgramData\” and delete xxxxxxxx where xxxxxxxx is a folder with the name made of 8 digits; 8- Finally, you would need to remove it from startup as follows; (i) Click “start” and then “run” and type msconfig, (ii) In this dialog search for “startup” and find same 8 digit startup number, (iii) uncheck it; Now you have done it successfully.
Also please don’t forget to share your experience by finding my contact through googling (“my full name”).
Wendy
Feb 13, 2010 @ 15:36:02
How do you get in touch with them, and how can my mom get her money back! She downloaded this and paid and they took more money out, then her system froze up and she is in a panic! I told her to shut it down, and she has no proof, can’t open the sec. tool up or anything. She is really upset, I told her before she paid for it, that I wasn’t sure about it, but she went ahead and now her computer is all messed up. The banks are closed today and she wants her money back…we called # I found on google, (sec. tool #) but they said they was closed too. I told her that it was scam! Please help her
shelly
Feb 13, 2010 @ 20:37:37
why cant i remove your program
Roz
Feb 14, 2010 @ 16:02:08
Hey this happened to me today! After several frustrating hours I did a hot shut down, then turned on the computer and started it in safe mode with networking, then restored to the night before (when I am not yet infected wirh the Security Tool virus). Now it runs fine I just hope it keeps doing so. Just wondering have I really got rid of it or is it still hiding somewhere in my computer? Will it have any of my information or is it just a bug that keeps bugging you to buy the program? I am going to install extra security soon. Cheers.
lydia
Feb 15, 2010 @ 14:18:31
I have a laptop running Vista. I used the solution on geekpolice ( running Malware) and it seems to have worked. I had to start my computer in Safe Mode Networking to get to the web site. After that I just followed the instructions on their site and it looks like the process was successful. Good luck to others.
Liamy{BUGGED OUT}
Feb 15, 2010 @ 17:15:02
security tool has ruined my life.
Gina
Feb 18, 2010 @ 04:04:52
Thank you to Philly Keith, Andrea and Ahmad!!! Because of your time and efforts to post your feedback and walk us ALL through this process, I was successful in removing this virus. There are good people out there…
I hope something wonderful passes your way on my behalf. Just BRILLIANT!!
Marcy
Feb 21, 2010 @ 16:21:53
I got this Fri night, started to run anti virus, and stupidly walked away for about an hour thinking the anti virus would work. When I do to safe mode, nothing works. What do I do now to fix????
Please I need help!!!!!
Gini
Feb 25, 2010 @ 22:30:11
Thanks to Philly Keith…This worked great and was quick and easy.
Deepak K
Feb 28, 2010 @ 10:17:31
Thx Philly Keith..your suggestion worked for me!!!!!!!
DenverDean
Mar 02, 2010 @ 20:23:48
Wish I’d seen Philly Keith’s solution from start. It definitely works! Many thanks!
Birgitta
Mar 03, 2010 @ 08:14:08
I had this virus too. I did not open the laptop for two days. When I opened it again, I came right to a question to run system restore or open as usual. I choosed system restore and followed the instructions. The laptop was going back to the date before the problems. It worked. The Icon and everything is gone!!!
af
Mar 03, 2010 @ 17:03:09
Thanks Andrea! your step by step directions were perfect and i appreciate it.
dallas adams
Mar 03, 2010 @ 21:20:07
this is how you do it ask me later i got hit too and got it off ;)
kirk
Mar 04, 2010 @ 06:58:33
Found the answer if you all still need help check this link out read it, it has the program u need to get rid of it, microsoft made it
hxxp://www.microsoft.com/security/antivirus/rogue.aspx
ptora
Mar 08, 2010 @ 20:07:15
thanks alexkd! finally was able to fix my husband’s laptop. he always seems to get into trouble. i am downloading stopzilla now and microsoft security essentials. how are people able to get away with this??? can’t someonw stop them? anyway thanks again alex
Katherine
Mar 24, 2010 @ 16:45:17
Thanks Philly Keith, your solution worked first time. Now I will not need to make my boss cry by telling him the computer’s broke!
TP.
Mar 27, 2010 @ 19:22:10
Just got rid of the virus, not sure how i did it exaclty, but it still wont let me into my files and things unless i right click and run as adminstrator, which i cannot do for everything, any suggests? (:
Jbb
Mar 28, 2010 @ 15:13:43
Thank you sooooooooooo much clay… I just did the restore and it seems to have worked… But will it come back???
Sparkyofmd
Mar 28, 2010 @ 15:19:56
Philly Keith is right on. Some people said they cannot see the applications folder. This folder is hidden. To unhide it you need to choose from the folder tool bar: Tools: Folder Options: View, then select Show All Hidden Files and Folders. The applications folder will then be visible. Delete the 8 digit folder and also delete the entry from your startup folder. Good luck!
Nita
Mar 28, 2010 @ 17:17:10
I am running on vista. I opened in safe mode (F8 at startup) and opened with internet connections. I went on the internet and downloaded malwarebytes anti-malware software for free and ran it. I did a scan while still in safe mode and it found the Rogue virus. I had 6!! I immediately selected to delete them and they were removed. Then it instructed me that my computer had to restart and sure enough, IT IS GONE!! Thanks for all the advice. I was able to pick apart some of the suggestions until I got the problem resolved.
bindu
Apr 01, 2010 @ 04:20:35
For those having trouble even with safe mode, try booting with safe with command prompt option. At the command prompt, run rstrui.exe (on vista). That will start the system restore. You restore your system to a better place in the past.
MarkSouvalian
Apr 01, 2010 @ 21:15:28
This stupid fake security program has changed. + can’t find any number file to delete the contents. I tries all available possibilities, and none have worked. I tried the custome exe in notepad and it didn’t work. Finally tried downloading malwarebytes but the stupid security software jumps in during install and stops progress. Please help. ;)
Elizabeth
Apr 02, 2010 @ 07:16:19
Philly Keith, you are a lifesaver. THANK YOU, THANK YOU & THANK YOU. I was about to throw my laptop out the window, then I found your post. THANK YOU!!
Declan
Apr 02, 2010 @ 15:19:39
I restarted Windows and when its restarting press f8 and one of the options is reboot . Restart your pc again , delete all icons related to security tool and ur home safe.
jose valerncia
Apr 02, 2010 @ 22:57:52
i want to remove my security tool firewall removal but i dont want to pay
Calvin
Apr 03, 2010 @ 15:05:37
Compliments to Philly Keith and Andrea. Here are a few extra tips:
* For Windows7: The culprit (directory with all-digit name) is located in C:/ProgramData, not C:/Docs and Settings/All Users.
* Once you locate the offensive directory; right-click view details in explorer. You can verify the date/time it appeared.
* Shift-delete does a permanent delete, without sending it to the recycle bin. Nonetheless, it’s still good to empty the recycle bin when done.
* Make sure to get rid of all the shortcuts, both on your desktop and on the scroll-up menu that appears from the start button. Then empty the recycle bin again.
* If you have multiple accounts on your computer, do all the above from the Admin account. Then log in to every one of the other accounts to check for short cuts, delete as necessary, and empty their respective recycle bins.
blondy
Apr 03, 2010 @ 19:06:26
This evil evil evil “security tool” scam affected me too!!! I rebooted (by keeping finger on power button, then switched it bak on, then selected safe mode WITH NETWORKING) went online (website – c.net)and downloaded and installed malwarebyte’s anti-malware software and ran it, it took good 50 minutes, please be patient,,, when the scans complete it shows you the affected files and gives you the option to remove them after removing, it will restart yr comp 4 u!! it found 6 viruses on mine!!! Im so glad my laptops back in good health x
Hope it helps
HARRY
Apr 08, 2010 @ 21:43:30
got hit today i got task manager on but what is the name of it??
kOMSHI.CA
Apr 08, 2010 @ 21:53:09
You can stop this by using the security key
WNDS-S0DF5-GS5E0-FG14S-2DF8G
jessica
Apr 11, 2010 @ 19:57:32
thank you to those who have posted helpful entries. I use vista and managed to remove the virus by opening in safe mode (holding down f8) and then finding the file in programme files and then using the drop down to find the file with 8 digits as a file name (it seems that the files all have different 8 digit file name but this was the only such file in my progamme files). I then deleted it. I restarted, emptied my recycle bin and deleted the shortcut that had been left on my desktop. It seems to have gone now. Thanks to Philly Keith, Mark et al. Good luck to anyone else who has got this wretched virus.
SeppeFromBelgium
Apr 12, 2010 @ 08:46:13
finally, its gone and real simple too,
just go to C:\Documents and settings\all users\ application data
and then remove the file with the numers like 9565646 or something, it seems like its all gone now
god i am so happy
kIlL tHiS
Apr 12, 2010 @ 19:24:57
This virus aint stop coming back and will do install itself with upgrades, as more resistant to your medicine. It will change your administrator account deleting/changing some curicial reg keys and making sure you have no longer right permissions to be the owner of your pc! If anyone comes up with a solution for ownership rights plz post your comments. Cheers.
GOOD LUCK ALL
Beril
Apr 12, 2010 @ 20:02:05
I was infested by security tool wirefall alert virus about an hour ago. It would pop up every second, I couldn’t even use the internet to search for a solution on my laptop, so through my iphone I read through this website. Thanks to all of your comments I was able to fight off this damn virus! So, I’m summing up what I did for Windows 7 users:
-Restart Windows, press F8 to enter the safe mode
-Right click onto security tool shortcut, go into properties
-There you will see an option “locate the file”, click on that
-You will see a folder with several numbers, I don’t remember how many numbers there were on mine, but doesn’t matter.
-Shift delete that folder.
-Find all the shortcuts – on desktop, under the start menu and delete them
-Go to recycle bin (if it’s not visible on your desktop, go to my computer and it should be visible on the left bar), and delete all the short cuts.
- Restart Windows.
TATA, YOU’VE WON THE BATTLE! Oh, I’m so relieved I didn’t lose any data and it was this easy! Thanks everyone for sharing all your experience!
edward
Apr 13, 2010 @ 07:16:34
I know what to do when you cannot remove the virus
switch on PC and then keep tapping f11 until you get to the system recovery menu.
Make sure you save important files as after this you wont get them back if you dont save them on a cd or usb.
After you get to system recovery go on full system recovery and wait until it has finished then it will shut down. then switch it on and then it will be like the first day you switched on your machine with no unwanted files and viruses.
sush
Apr 13, 2010 @ 11:26:41
Hey THEHACKER… Cant thank u enough … the activation code WNDS-S0DF5-GS5E0-FG14S-2DF8G worked….and my comp is super clean ..
Guys just provide the above given activation code and its the simplest way to go clean :-)))
Anonymous Joe
Apr 14, 2010 @ 01:26:06
Hey, I’m trying to get rid of this stupid virus and I’ve tried everything except more downloads. They can’t work because the infected computer won’t allow me to get on internet explorer, and my USB drivers are broken. I’ve tried Philly Keith’s method, but I can’t find the files, and I can’t track them with right click/properties on the icon because right click won’t do anything. Maybe it’s because I have windows Vista, and all the file names are different. I’ve even tried THEHACKER’s method, but that doesn’t work eithere. It just says that the code is invalid. Do I need to copy it directly off this website? Or is it just that the Vista version has a different activation code. Can anyone offer me any advice on this. I really don’t want to have to resort to wiping the system clean.
Jennifer
Apr 16, 2010 @ 23:59:38
i use windows vista, and have tried everything that anyone has posted, and still can not find any folder that has 8 numbers on it, please help!!!
Geoff Law
Apr 19, 2010 @ 02:19:10
If this is a SCAM, why is it allowed to continue. Wht does Microsoft Security Essentials not pick it up?
Dee Dee Warren
Apr 19, 2010 @ 23:52:00
5. I was working in word on my research paper when a pop up appeared. I clicked the X and then things started popping up all over the screen and it froze.
Dee Dee Warren
Apr 19, 2010 @ 23:52:55
I was working in word on my research paper when a pop up appeared. I clicked the X and then things started popping up all over the screen and it froze. Please help me on this one.
Philly Keith
Apr 21, 2010 @ 05:01:03
Glad I could help. If you need furthere help feel free to email me keith@phillykeith.com as I don’t often check these boards…
doubleedge
Apr 21, 2010 @ 07:10:33
On Windows Vista I found the 8 digit folder that Philly Keith referred to in the ProgramData folder. To see the folder in Windows Explorer you may have to use the “Folder and Search Options”, followed by the “View” tab, to “Show hidden files and folders” as well as untick “Hide protected operating system files (Recommended)”. You could in fact also run “c:\ProgramData” directly from the start box.
I also had problems running Regedit and msconfig. The best approach I found was to boot in safe mode. I then used msconfig to find the 8 digit .exe that runs at startup and unticked it. I then deleted the folder the startup referred to from the ProgramData folder and cleared the recycle bin. I also used Regedit to find references to the 8 digit number and cleared out the ones I felt comfortable deleting.
juli
Apr 23, 2010 @ 15:02:43
Got this virus last night on the home desktop. I didn’t realize that our PC did not have any virus protection.
This ‘scam’ was only affecting one user, so I logged on to a different user and downloaded AVG.
From there I restarted in “safe mode.” There was actually a shortcut on the desktop for “Security Tool,” so I right clicked and was able to open the file location and delete it. Then deleted the shortcut. Restarted normally and it seems to be fine.
Steve
Apr 24, 2010 @ 10:39:53
Ok, the following will work if you have another web browser installed on your system already i.e. firefox or chrome….:
first thing to do is…..download.bleepingcomputer.com/reg/FixExe.reg go there and download that registry tool. Once downloaded, install it and let it change your registry settings. Once you’ve done this, you should be able to activate any anti virus program you already have installed. If you don’t already have anti virus software then fret not, go to….. http://www.precisesecurity.com/tools-resources/adware-tools/malwarebytes-anti-malware – download and install that and then run a full virus scan and thats it, you’re sorted – just remove any foreign bodies it picks up – simples!
faith
Apr 30, 2010 @ 00:14:21
A client had this rogue program on his laptop..
Was very difficult to remove.
None of the above worked. could not delete the Security Tool Program
Safe mode , Last known good configuration did not work…
Could not run msconfig… etc
Had to go to CPU performances…
stop 41214012.exe from running.
Then went into C: prompt and removed directory for this application using Old Dos commands.
Path for directory is located under Documents and Settings\All Users\Application Data\41214012 ( 8 digits)
If you can not find it, it maybe hidden.
jason
Apr 30, 2010 @ 07:12:07
Does anyone know if it just charges your credit card or if charges and steals your credit card info?
MC_456
May 03, 2010 @ 17:16:58
Enter the serial code WNDS-S0DF5-GS5E0-FG14S-2DF8G in the activation code.
it will say cleaning. The pop ups will stop. Turn off the pc and turn it back on. Start task manager (ctrl+alt+del) and click processes and delete the one with a number which is approx 6-8 digits long.
Delete all the shortcuts and from the start menu and restart your computer and it will be gone.
j boggins
May 06, 2010 @ 15:27:07
please can you help me ON MY DAUGHTERS LAPTOP HAS COME UP WITH SECURITY TOOL AND SHE HAS NOT SUBSCIBED TO IT EITHER ITS ASKING FOR DEBIT AND CREDIT CARD DETAILS ALL WE WANT TO DO IS NOT REGISTER WITH YOURSELVES AS SHE HAS PROTECTION ON LINE HOW DO WE CLEAR IT OFF HER LAPTOP AS AT THE MOMENT SHE CANT USE HER LAPTOP
Jovial
May 11, 2010 @ 17:17:11
The same thing happen in my pc.Every warning that is listed above appear in my pc and lost the desktop gadgets.It force me to buy.I have webroot antiviruses to scan it but than also it doesnt work ,what shall i do??
Joe Handy
May 23, 2010 @ 02:46:38
Philly Kieth has it, but if that doesn’t work:
Disconnect the PC from the internet if you haven’t already. Boot into safe mode (F8 Key during start-up) then try this path with the option turned ON to view hidden folders (with a Windows window open, click Tools > Folder Options, click the View tab, it’s near the bottom of the scrolling window if you DON’T scroll, click the “Show Hidden Files and Folders” option.):
c:\Documents and Settings\USERNAME\Local Settings\Application Data\$$$$$$$$$
USERNAME = the name you were logged on at the time. Check others to be safe.
$$$$$$$$$ = 8-9 numbers, letters, or a combination of both.
Right click the $$$$$$$$$ folder, press and hold the Shift key, then click delete. This forces a bypass of the Recycle Bin. Click Yes to the confirmation “Are you sure you want to delete this folder and it’s contents?”
NOTE: Misuse of the following could damage, or prevent your Windows from starting/running correctly, proceed with caution. When in doubt, find someone who can help that is knowledgeable in the use of regedit.
Now go to Start > Run. Type “regedit” without the quotes, and go to these locations and delete ONLY the following specified entries. You can break your system if your are not careful. Click on the plus signs on the left Tree Menu to navigate.
HKEY_CURRENT_USER > SOFTWARE > MICROSOFT > WINDOWS > RUN (click on the RUN folder icon)
Now in the right-hand window, identify the entry with a Data value equal to the path+folder name you deleted a moment ago. Right click this entry, select delete. MAKE SURE YOU CLICK THE RIGHT ENTRY.
Now repeat the above process at the following location:
HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT > WINDOWS > RUN (click on the RUN folder icon)
Now in the right-hand window, identify the entry with a Data value equal to the path+folder name you deleted a moment ago. Right click this entry, select delete. MAKE SURE YOU CLICK THE RIGHT ENTRY.
Close regedit, confirm your Recycle Bin is empty, and restart. Your computer should be clean, IF this was the only malware on your machine.
Good Luck and happy computing.
vijay kumar
Jul 12, 2010 @ 09:43:20
I AM FACING THE SECURITY TOOL WARNING AMD GETTING BLACK DESKTOP AND NOT ABLE TO OPEN ANY FILE PLEASE GUIDE US HOW TO REMOVE THIS FROM MY PC
THANX
Sue
Aug 04, 2010 @ 14:35:00
My laptop was working fine one day and the next this pop up appeared. I couldn’t open anything on my system; docs, task mgr ect. I couldn’t even get system restore to open in safe mode. I tried using malwarebyte as advised by Bullguard, but that didn’t work eithere so I followed Philly Keith’s instructions. But like some of the others on her I couldn’t locate the file. I did find it eventually by being in safe mode, click on start and the security tool icon showed up there. I right clicked on show location and sure enough there it was in Windows media. I deleted the file, emptied my recyclye bin and everything seems good! Thanks a lot, I really thought my laptop was done for! :)
Jan
Aug 08, 2010 @ 00:07:35
I got hit with Security Tool on my laptop today. I’m not able to try any of the above suggestions because currently the program is running and won’t even allow me to log off, hence I can’t even restart in safe mode and do a system restore. All I’m able to do is open the laptop and enter my password and it takes me to the screen where it says I’m unable to log off (due to 4567534.exe running) and the “A problem has been detected and windows has been shut down to prevent damage to your computer” screen is in the background. Should I wait a couple days and see if it goes away? Nothing I press takes me out of that screen.
Just solved it
Aug 09, 2010 @ 00:45:01
Jan i just had this and it was a bitch. Cheat with ur laptop and take the battery out so it goes dead. Then restart it and when its restarting it should allow you to use “safe mode” then. Then do your system restore. I did that and it was gone.
Let me know if it works. GL
kenny
Aug 22, 2010 @ 13:27:13
From what I gathere I’ve managed to get rid of this. Simply by restarting laptop, then just before everything loads up after the welcome screen hitting ctrl+alt+del to get the task manager up. I then waited a few secs and ended the process of the running security tool. That managed to stop the annoying pop ups and fake warnings, and also enabled me to go to system restore (I couldn’t do this before). I’ve just Restored it back to a previous date and now there doesn’t seem to be any resemblance of this. Hopefully this means that it’s definately gone and nothing is left hiding around! Can anyone shed any light on this? cheers.
Luke
Sep 01, 2010 @ 07:19:40
I got the security tool today on an xp laptop… 6 hours in i am still beating my head against the wall. I am a mid level experienced computer guy , i tried all kinds of things stated on here and still no luck..
Rick
Sep 19, 2010 @ 13:42:26
I was hit by this bogus security tool (Security Tool); it even used the FireFox brand name to fool me into thinking I was performing a routine update. System Restore does not work as the malware immediately blocks me from taking that action. I could not even use my back-up CD. Does anyone know how to really get rid of this b.s.?
rafael
Sep 21, 2010 @ 14:19:57
security tool warning se ha instalado en mi pc sin mi permiso quiero que me lo desinstalen de la misma forma, ya, pero ya es en 1 hora
Parth
Sep 24, 2010 @ 08:31:51
hey guys, i just got this like 2 minutes ago.
I fist went to local disk (c:)
then to documents and settings
then onto my user name
then start menu
then programs
then i found where it had the security tool icon, i right clicked and hit find target.
i just deleted the target. then went into the recycle bin and deleted it from there
then i went back into the programs folder and hit find target again and did the same thing.
then i just deleted the shortcut.
it seems to have gone away.
i use windows xp on my net book btw.
hope this helps, and yea these people are annoying
tim
Sep 25, 2010 @ 00:54:56
If I gave them my visa card number how do I get my money back and take the system off my computer
Gayathri Chaari
Nov 12, 2010 @ 20:04:59
Hi all,
Thanks for all your suggestions. For me CTR+ALT+DEL , Task Manager option worked. Choose End task. Made a note of the number and did a search including hidden files under START -SEARCH-FILES AND FOLDERS. Did shift delete and the bug is GONE!!!!!.. Thanks to all for your valuable time..
Mici
Nov 13, 2010 @ 03:13:36
Hi guys I did what Jamesy said on 30 December 2009 at 1:44 pm..I have Windows 7 , i tryed different options but nothing worked, smithfix, spybot…none. I almost drived me nuts.
Thank you Jamesy and i hope this is a permanent fix
Neil
Nov 13, 2010 @ 12:19:32
Hi all. i Had security tool on my system this morning. to remove it didnt require any antivirus software. i restarted the pc in safe mode with networking. do that by tapping f8 while the computer starts. then when it has started find the link to security tool and right click to find the location and just delete it, the file name is random numbers. i then restarted in normal mode and my pc was better. I using windows 7 home premium. hope this info helps anyone
Cindy Wassmuth
Nov 22, 2010 @ 14:25:32
I am beyond irritated and want this software removed immediately from my computer. Interesting you have no phone number to reach a person. I can barely get anything done without interference from your product. I expect prompt attention to this matter or will proceed furthere to the BBB or wherever necessary.
Have a great day.
Jim The Woodlands
Nov 23, 2010 @ 03:38:04
I have Windows 7 and got infected with this virus. As was posted here I got rid of it by doing a System Restore from safe mode. F8 until safe mode screen boots up, Click on start, type in system restore, and follow instructions. What a life saver, Thank you, thank you!!
miraj
Nov 30, 2010 @ 07:01:31
I Hate security tool i`m gonna boycot or go in there by force and make them pay for my sufering!
miraj
Nov 30, 2010 @ 07:03:35
y`all have a great day now, ya hear?
tyrone
Nov 30, 2010 @ 07:07:34
wow that miraj sounds cool she sounds kinda cute too.(i wonder if she has a boyfriend)? hmmmm… hey miraj you gotta guy?
Bob
Dec 01, 2010 @ 05:24:30
Wondering how this got past my anti virus and windows firewall, I got rid of it by starting in safe mode with my wireless turned off and ran system restore……appears OK!
Ayla
Dec 03, 2010 @ 23:33:44
OH MY GOD ThIS TING IS KILLING ME! I cant believe i even got to this website. PLEASE HELP ME REMOVE IT asap.Im going insane!
-Ayla (Desperate)
Bob2
Dec 17, 2010 @ 23:25:57
I just got hit by it, restore did not help, it disables most all programs. Running Vista, started in safe mode, type msconfig in the start menu, under startup proframs it was the last one listed, really goofy name, don’t remember what it was, unchecked the box so it doesn’t start, then restarted system, all good. Suggest running a malware type program to get rid of it afterward. Good luck
thizzled
Jan 03, 2011 @ 02:46:19
This is a bad one. I got rid of it once after a day of playing with it. I killed my comp a few times by holding power till I was able to start my antivirus before it started the virus.4 day’s later it’s returned. This time I did a rough shut down and on reboot took the safemode offer. In safe mode it let me run my anti virus. 90% done now and 7 virus found. This time after it works I will look for left over files. Wish me luck.
thizzled
Jan 03, 2011 @ 08:38:51
Looks like it worked starting in safemode then running your antivirus
Jesse
Jan 07, 2011 @ 22:13:08
ok, i use the SN that was posted above, i copied it and was looking to paste it when it popped up saying that the viral program was successfully registered. this stopped it from blocking programs that i was trying to run. i then ran “Malwarebytes” and it cleaned it up. i am now fixing my registery with “tweaknow reg cleaner”. ( i didnt even need to start in safemode)
so far this is working with no problems.
this is by far the easiest and quickest way to solve the issue as long as you are still able to access the internet and download items.
It also seems as though this trojan virus DOES NOT block you from downloading or accessing the net by way of FIREFOX.
sooooo, keep this in mind if you DO have firefox and are trying to get software to fix it.
:)
Daniel
Feb 01, 2011 @ 00:58:00
My uncle’s computer got infected whit this fake virus alert, and reading the recommendation on removing it on Safe-Mode I got rid of the virus in under and hour – took me long since I needed to research the virus and end up on this help page.
I also had to remove the shortcut that the virus created on my shortcuts page (when you click on start – all programs)
overall a very well made help page. Happy with the results
Khaty
Mar 14, 2011 @ 19:09:16
please sent me your antivirus promotion to my e-mail address
Maryam Rahnama
Mar 14, 2011 @ 19:10:44
please sent me antivirus promotion
z13m
Jul 23, 2011 @ 08:11:24
It works!
nieya
Jul 24, 2011 @ 02:17:16
i didnt realize was hit by a virus until i found my firefox has being shut off and pop-up security alert on the right handside of my taskbar showing trojan detected and click here to activate anti-malware program.I believe it was a fake tools and it continously sking me to activate the tools,i cant connect to the internet,open firefox,flock,ie or whatsoever even try system restore also didnt work,it will force shutdown any tools or programs that i’ve been trying to open.what i did was,it restart pc laptop in a safe mode,run full scan of mc afee antivirus,restart delete the fake malware shortcut,empty recycle bin,and i’m able to connect to the internet,open website my my problem is fb games not loading and fb chat also not loading,anyone can help?
JS
Jul 24, 2011 @ 15:54:53
Do not click on Pop Up Virus alert . Open Task Manager and END TASK. If you’re already infected – DISABLE System RESTORE . And run STINGER from us.mcafee.com/virusInfo/default.asp?id=stinger